Job Summary
Job Title: Service Advisor
Purpose of the Role:
The Service Advisor will be responsible for coordinating service requests, assisting customers, and ensuring the efficient scheduling and completion of service, maintenance, and support related to alternative energy solutions.
Key Responsibilities:
-
Serve as the first point of contact for service-related customer enquiries
-
Log service calls and prepare job cards
-
Schedule technicians for installations, maintenance, and repair work
-
Liaise with customers, technicians, and internal departments
-
Provide customers with regular updates on service progress and timelines
-
Ensure all service documentation is accurately completed and filed
-
Assist with basic invoicing and service-related follow-ups
-
Maintain high levels of customer service and professionalism
Requirements:
-
Previous experience in a service advisor, customer service, or admin role
-
Strong communication and organisational skills
-
Basic technical understanding (solar / alternative energy experience advantageous)
-
Proficient in MS Office and service management systems
-
Ability to multitask and work under pressure
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link