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Job Summary
Our Client, a prominent name in the Design and Advertising Industry; is seeking to employ an Account Manager / Customer Relations Officer to their team based in Port Elizabeth.
Strong administrator with exceptional client relationship management skills secures.
An awesome career opportunity awaits!
Requirements:
- Marketing or Sales qualification would be an advantage.
- Experience in advertising or agency work is recommended.
- Web and design knowledge preferred.
- Must be an administratively strong.
- Must be client focused with demonstrated client relationship management skills.
- Must be able to demonstrate initiative and leadership skills.
Responsibilities, but not limited to:
- Build strong relationships with clients, influencing and facilitating the delivery of work that meets their needs.
- Receive and develop client briefs; ensure clear understanding and communication of briefs to the creative team.
- Manage projects from start to finish through effective organization, planning, and follow-up.
- Handle all administrative tasks associated with projects.
- Source and prepare quotes.
- Achieve financial targets.
- Present creative work to clients.
- Follow up with suppliers to ensure high-quality service delivery.
- Perform other reasonable duties as required.
- Meet deadlines across all areas of work.
- Demonstrate creativity in client interactions and collaboration with the creative team.
- Perform administrative tasks to support accurate and timely billing.
- Hold regular meetings with clients and issue contact reports after each interaction.
- Stay updated on relevant trends, market developments, and industry insights.
- Ensure each client has a brand plan and an annual plan aligned with financial objectives.
Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.
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