Learning and Organizational Development Manager

REQUIREMENTS

• A relevant Bachelor’s Degree (NQF level 7) in HR/ Industrial/ Organizational Psychology and a minimum of 6 years’ relevant experience, including
  • Previous training and development, organizational development, job evaluation, and change management experience
  • Experience as a skills development facilitator and acquired skills development facilitator certification
  • Previous experience as an advocate for transformation and change
  • 3 years of experience using technology to execute learning and development strategies
  • At least 3 years of management experience
  • Previous experience as a P&C (HR) professional with exposure to most, if not all, areas of P&C (HR) would be advantageous

PROFESSIONAL COMPETENCIES

• A good understanding of training and development imperatives
• Ability to conceptualise and write policy and protocols
• A good knowledge and skills in introducing change and experience in managing resistance to change
• Knowledge of Employee Wellness programmes
• Sound ability to write reports
• Able to monitor and evaluate the impact of training programmes and interventions
• Personal credibility, able to instil confidence in others, keep the trust of others and persuade others of the value of initiatives and directions
• Strong research skills, resourceful and persistent
• Good facilitation and presentation skills
• Strong commitment to the development of others, and in particular, leadership and management development
• Sound knowledge of job evaluation systems and skills
• Fair expertise in determining appropriate HR staffing models
• Fair knowledge and skills in conducting employee surveys and using these to enhance the employee value proposition
• Fair knowledge of Labour legislation

MANAGEMENT SKILLS

• High-level conceptual skills with an ability to think strategically and creatively
• Problem-solving skills: logical and analytical
• People management skills with a collaborative approach
• Decision-making skills, able to be objective, flexible, but decisive
• Sound numerical ability, able to cost projects

PEOPLE AND COMMUNICATION SKILLS

• Excellent interpersonal skills with an ability to relate to staff at different occupational levels, as well as from various cultures and backgrounds
• Champions diversity: culturally aware and sensitive, fosters an attitude of appreciating diversity in others
• Assertive in interactions with others
• High level of self-awareness and is committed to their own development
• Excellent written and verbal skills in English
• The ability to communicate in other official languages will be an advantage

ADMINISTRATION SKILLS

• Sound computer literacy: able to work with MS Word, MS Excel, MS PowerPoint, email, and the internet
• Critical administrative skills include good organizational and planning skills, problem-solving, and time management skills
• Able to develop logical and practical administrative systems and processes

WORK BEHAVIOURS

• Service ethic with a track record of good service and continuous improvement
• Able to work independently as well as be a member of a team
• Actively seeks feedback, able to withstand criticism and use constructive criticism to improve
• Extremely professional with high personal standards, able to produce work of superior quality
• Shows initiative
• Able to manage multiple demands and work efficiently and quickly
• Quick learner, resourceful in dealing with new situations and projects

RESPONSIBILITIES

• Manage training and organizational development initiatives throughout the institution
• Planning, coordination, and monitoring are required to provide sustainable and value-added training programs to drive skills development, upskilling and reskilling for staff
• Responsible for organisational development and change management
• Key responsibility areas
  • Training and development
  • Organizational development (OD), change management and job evaluation
  • Management and administration of the section