16 Education/Training jobs in Cape Town on Job Mail

• To service investors, potential investors and financial advisers via our various
  servicing channels i.e. inbound calls, emails or walk-in interactions through:
  
  • Discussion and explanation of all funds and products offered.
  • Assisting clients with process information and quotes.
  • Assisting clients with the tracking and follow up of transactions in progress.
  • Responding to queries regarding investment performance.
  • Clarifying and explaining investment approach and philosophy.
• To ensure accurate record keeping through service related administrative tasks.
• To assist with database updates and information maintenance.
• To support a positive and responsive climate for client enquiry resolution.
• To play a key role in the stewardship of positive client relationships and the retention of
  clients.
• To build and establish relationships at all levels with internal departments to enhance
  organizational effectiveness and efficiency.
• To actively participate in the organisation’s continuous improvement by identifying and
  proposing solutions to process and service related failures.

Senior .NET Developer

Contract Position, Remote

Cape Town, Western Cape

The Senior .Net Developer will be responsible for developing and maintaining solutions in a collaborative environment. This successful incumbent will work with a team of experienced analysts, developers and business resources to build high performing enterprise systems.

Key Performance Areas (KPA’s):

• Lead, project plan and assist in the rollout of enterprise systems,
• Conduction system analysis and compile solutions design specifications,
• Perform software development according to specifications,
• Perform software unit and system testing of the enterprise system,
• Perform troubleshooting of the enterprise systems,
• Identify bugs and prepare fixes and enhancements to code,
• Test technical changes and coordinate the release of the change requests,
• Plan and implement system changes to application,
• Plan and manage Preventative Maintenance of the enterprise systems,
• Perform system administration in regards to user access, user requirements and assess scope require for changes and enhancements to the system,
• Provide mentor and skills transfer to team members and junior developers in presentations, workshops and one-on-one sessions.

Minimum Requirements (Qualification, Skills & Experience):

• Bachelor Degree in software engineering,
• 5-7 Years’ experience in software development environment at a level of a senior developer,
• Web development using ASP.NET,
• Vbscript,
• Visual Studio,
• Team Foundation Server,
• RDMS,
• HTML,
• SSIS, SSRS, SSAS,
• Microsoft Azure (Cloud),
• CSS,
• Bootstrap,
• JavaScript,
• jQuery/ Angular JS,
• AJAX,
• Web API,
• C# (sharp),
• SQL Server (database),
• MVC/ Asp.Net Core.

Preferred Qualifications, Skills & Experience:

• Experience building multi-tier enterprise systems,
• Quality assurance understanding,
• PMBOK project management,
• Agile development,
• ITIL knowledge and understanding,

Vacation Accommodation Assistant

Temporary Assignment

Cape Town, Southern Suburbs

Operations Management

• Prepare information for booking material:
• Update holidaymakers and student booking forms, booklet, posters, flat charts and parking discs.
• Holidaymakers’ and student registers.

Booking Administration and Management

• Schedule a meeting with holidaymakers’ residence(s) RFO(s) and RFA(s) to work on flats configurations for vac
• Attend to booking enquiries / requests (telephonic, e-mails, walk-ins)
• Send out relevant documentation (letter of confirmation, payment details, etc.)
• Check students’ financial eligibility
• Capture students’ and holidaymakers’ bookings on RMS Conference and Student Modules
• Follow up on non-payment for students’ personal bookings and overdue accounts for holidaymakers
• Administer payment of deposits (bank transfer, payment details, etc.)
• Complete relevant documents for deposit capturing
• Send out reminders for payments with payment details
• Administer payments for remaining balance.
• Complete and submit relevant document with details for remaining balance Sen. Co-ordinator
• Attend to changes of bookings
• Print final statement showing R0.00 balance and send statement to customer
• Prepare and submit cancelled student bookings for scrutiny and action to Sen. Co-ordinator
• Bill prepare holidaymakers bookings upon arrival
• Assist with fee assessment process:
• Obtain registers from residences.
• Compare registers with booking forms and RMS and capture bookings on RMS accordingly.
• Assist with refunds process:
• Obtain bank or fund details from clients.

Liaison with Residences

• Communicate booking changes with residence staff
• Random visits to holidaymakers’ residence(s) during vac periods
• Print arrival’s list to prepare meal count for submission to residences and catering team
• With Admissions Officer’s assistance, scrutinise cards against arrival’s list

Orders and Stock Records

• Do Vac. Office physical stock count record data revealed by stock count
• Obtain list from residences regarding acquisitions in terms of stock to be purchased
• Compile list annually for semi-durable products such as crockery and cutlery (annual purchases)
• Submit report for scrutiny
• Liaise with service providers regarding orders
• Obtain and discuss quotation for possible capital expenditure

Human Resource Management

• Assist Admissions Officer with Vac. Staff recruitment and selection process:
• Prepare vac. student staff adverts and training manual
• Book training venue and send out invitations to vac and permanent staff
• Provide necessary training to Night Managers

Reception and General Admin Duties

• Receive and sort service provider’s invoices and vac HR forms and submit to Admissions Officer.
• During off-peak period:
• Direct calls and visitors to relevant staff members
• Handle Directorate’s calls from time to time
• Accept mail/post/parcels.

Minimum Requirements

• Matric
• 1 year post Matric Qualification
• Computer literacy
• Accuracy & attention to detail
• Good verbal and written communication skills.
• Knowledge of softwares (i.e. PeopleSoft and SAP)
• Good i
• Interpersonal and communication skills.

Job Summary:

The Campus Business Development Manager oversees developing business solutions. The main goal is to generate more revenue for the campus. The position will manage client accounts and develop business. This includes new sales strategies, sales pitches, and business plans.

The CBDM will prospect new business by advertising, cold calling, networking, or other methods of producing interest from potential clients. The incumbent will design persuasive approaches and proposals to convert potential clients into business customers by presenting new solutions and services to clients, you will develop and maintain existing accounts.

Duties and Responsibilities:

1. Meet individual set KPA’s
2. Prospect for potential clients and convert them into increased business opportunities.
3. Contact potential clients to establish rapport and arrange meetings.
4. Present new products and services to improve existing relationships.
5. Plan and oversee new marketing initiatives.
6. Develop quotes and proposals for clients.
7. Research organizations and individuals to find new opportunities.
8. Develop goals for the development team and business growth and ensure they are met.
9. Find and develop new markets and improving sales.
10. Engage internal and external contacts.
11. Recognize opportunities for distribution channels, services, and campaigns that will result in sales.
12. Ensure all levels of staff portray the campus in the best light.
13. Research and cultivate an accurate perception of the organization’s mission and goals.
14. Forecast sales objectives and ensure they are fulfilled by the business development team.
15. Submit and ensure data is accurate on weekly progress reports.
16. Attend industry functions, including conferences and association events, and contribute information and feedback on upcoming market trends.
17. Training of personnel and helping team members develop their skills.
18. Manage campus budget in collaboration with campus finance administrator.
19. Manage and control campus budget in collaboration with COM.

Human Resource Management:

1. Initiate recruitment of new staff, conduct interviews, seek applicable HO Exec or Management approval and recommend appointments.
2. Communicates job descriptions to all sales employees. Clarify roles and responsibilities and ensure performance objectives and KPI’s are set, agreed, and measured; take corrective action where necessary.
3. Give feedback to staff on performance and development.
4. Manage all Labour Relations in line with the applicable policies and procedures in consultation with applicable line Manager at HO.
5. Manage all employees leave records in line with the applicable policies and procedures.
6. Manage the legal requirements and policies and procedures for all foreign employees on campus.

Experience, Qualifications and Competencies:

Qualifications:

Experience:

• 3- 5 years sales or business development management of a business unit – PREFERENCE WILL BE GIVEN TO THOSE WITH TERTIARY EDUCATION INDUSTRY EXPERIENCE
• Sales/ Marketing qualification
• Successful, proven sales track record
• ICT/ IT knowledge or education preferable
• FLUENCY IN AFRIKAANS PREFERRED

Competencies:

• Time Management
• Computer literacy
• Knowledge of SAQA and related Acts
• Conflict Management
• Customer focus
• Administrative skills
• Query resolution
• Good communication skills
• Report writing skills
• Sales and Marketing experience

Personal Attributes:

• Driven
• Can work with people
• Networking skills
• Manage a sales team
• Strong communication skills

Job Summary:

The Campus Business Development Manager oversees developing business solutions. The main goal is to generate more revenue for the campus. The position will manage client accounts and develop business. This includes new sales strategies, sales pitches, and business plans.

The CBDM will prospect new business by advertising, cold calling, networking, or other methods of producing interest from potential clients. The incumbent will design persuasive approaches and proposals to convert potential clients into business customers by presenting new solutions and services to clients, you will develop and maintain existing accounts.

Duties and Responsibilities:

1. Meet individual set KPA’s
2. Prospect for potential clients and convert them into increased business opportunities.
3. Contact potential clients to establish rapport and arrange meetings.
4. Present new products and services to improve existing relationships.
5. Plan and oversee new marketing initiatives.
6. Develop quotes and proposals for clients.
7. Research organizations and individuals to find new opportunities.
8. Develop goals for the development team and business growth and ensure they are met.
9. Find and develop new markets and improving sales.
10. Engage internal and external contacts.
11. Recognize opportunities for distribution channels, services, and campaigns that will result in sales.
12. Ensure all levels of staff portray the campus in the best light.
13. Research and cultivate an accurate perception of the organization’s mission and goals.
14. Forecast sales objectives and ensure they are fulfilled by the business development team.
15. Submit and ensure data is accurate on weekly progress reports.
16. Attend industry functions, including conferences and association events, and contribute information and feedback on upcoming market trends.
17. Training of personnel and helping team members develop their skills.
18. Manage campus budget in collaboration with campus finance administrator.
19. Manage and control campus budget in collaboration with COM.

Human Resource Management:

1. Initiate recruitment of new staff, conduct interviews, seek applicable HO Exec or Management approval and recommend appointments.
2. Communicates job descriptions to all sales employees. Clarify roles and responsibilities and ensure performance objectives and KPI’s are set, agreed, and measured; take corrective action where necessary.
3. Give feedback to staff on performance and development.
4. Manage all Labour Relations in line with the applicable policies and procedures in consultation with applicable line Manager at HO.
5. Manage all employees leave records in line with the applicable policies and procedures.
6. Manage the legal requirements and policies and procedures for all foreign employees on campus.

Experience, Qualifications and Competencies:

Qualifications:

Experience:

• 3- 5 years sales or business development management of a business unit – PREFERENCE WILL BE GIVEN TO THOSE WITH TERTIARY EDUCATION INDUSTRY EXPERIENCE
• Sales/ Marketing qualification
• Successful, proven sales track record
• ICT/ IT knowledge or education preferable
• FLUENCY IN AFRIKAANS PREFERRED

Competencies:

• Time Management
• Computer literacy
• Knowledge of SAQA and related Acts
• Conflict Management
• Customer focus
• Administrative skills
• Query resolution
• Good communication skills
• Report writing skills
• Sales and Marketing experience

Personal Attributes:

• Driven
• Can work with people
• Networking skills
• Manage a sales team
• Strong communication skills

Application Support Specialist: IT Service Management

Cape Town

Annual salary, including benefits, is R547 299 to R1 066 991 per annum.

Are you experienced in providing intermediate technical support for business-critical services and/or infrastructure and have project management experience in a progressive ICT environment, with a strong customer focus and a demonstrable track record of innovative thinking, project-based delivery and productive interactions across multiple teams?

The Enterprise Infrastructure and Services division seeks Application Support Specialist -ITSM to develop its ServiceNow based ITSM solution through business requirement gathering, solution specification, implementation, advancing the adoption with business units and provide technical leadership in a complex and heterogeneous systems and infrastructure environment. These roles play a critical part in ensuring that Our Client derives value from its investment in IT infrastructure and reports to a senior manager.

Responsibilities include:

• Solution design leveraging ITIL and ITSM frame works
• Designing, maintaining, managing, and developing the ITSM (ServiceNow) business-critical ICT system and/or infrastructure service components
• Responsible for developing and implementing, systems and services through project work
• Provide technical leadership

Minimum requirements include:

• Relevant qualification at NQF level 6 and 5 years’ relevant experience in enterprise ICT applications and infrastructure of which 3 years must be relevant current technical hands on experience
• Experience in designing, configuring, administering, and developing ITSM solutions
• Experience in implementing solutions leveraging the ITIL or other ITSM frameworks
• Proven experience in developing Service Catalogues, CMDB, Workflows and Reporting
• Proven working knowledge of JavaScript, CSS and HTML

Required non-technical skills include:

• Ability to prioritize and manage work under pressure
• Excellent written and spoken communication skills
• A strong customer service ethic
• Ability to work as part of a team
• Business requirement, system analysis and problem-solving ability

The following technical skills and competencies are advantageous:

• Working knowledge of authentication and authorization technologies and protocols e.g. Single Sign-on/Federation technologies such as CAS, SimpleSamlPhP, ADFS or Shibboleth
• Working knowledge of operating systems at advanced administration level: Linux and/or Windows
• Working knowledge of virtual hosting environments e.g. VMWare, HyperV, Citrix etc.
• Solid knowledge of network infrastructure services e.g. DNS, DHCP and various networking protocols
• Working knowledge of report writing and data analysis
• Certification in one or more of the following; ITIL, ServiceNow, SolarWinds ServiceDesk, BMC Remedy etc.

Business Analyst - ICTS (IT Governance Support Services)

Cape Town

Salary is negotiable between R427 228 and R671593 for the 12-month contract term

This is an opportunity for an experienced Business Analyst (BA) to be a part of our Client’s, exciting journey as the university continues to explore and deliver innovative, quality ICT services to its students, academics, researchers, and broader stakeholder community.

Are you proactive, dynamic, motivated, and passionate about Business Analysis? Do you have a customer-centric and process view of systems and business? Are you well versed in requirements elicitation, analysis, assessment, and validation?

The University is seeking to employ a Senior Business Analyst (BA) in its Information and Communication Technology Services (ICTS) department on a 12-month, fixed-term contract basis. A hybrid - remote working model is on offer with most of the work and engagements conducted virtually. However, the occasional in-person engagement may be required onsite at the Cape Town-based offices.

This is an opportunity to be part of a core team of BA’s reporting to the director of the IT Governance Support Services (GSS) Division within ICTS.

The environment is results-driven and one where team members are trusted, supported, and empowered to grow, where a healthy work-life balance is promoted, contributions are valued, and achievements are celebrated.

As an experienced business analyst, you will be exposed to a range of projects (e.g., Business Process Optimisation, Systems Development and Technology Infrastructure projects) and will engage with a diverse group of stakeholders ranging from technical teams to members of the Academic, Research and PASS departments as well as third-party Vendors.

The ideal candidate will: have excellent verbal, written and inter-personal communication skills; have a customer-centric focus with the ability to develop strong stakeholder relationships and manage expectations; demonstrate high levels of enthusiasm, initiative and adaptability; have strong analytical thinking and problem-solving skills; be skilled at time management and multi-tasking; have a track record of accountability, taking ownership, following through on commitments and driving tasks through to completion; have a track record of delivery with attention to detail, within agreed timelines; work well independently and as part of a closely-knit team, contributing toward the team’s performance and growth.

Business Analyst responsibilities include:

• Requirement elicitation, analysis, and prioritisation
• Documentation of business, functional and non-functional requirements
• Stakeholder relationship management
• Conducting Enterprise analysis for Strategic initiatives
• Business process reviews and process mapping.
• Assisting with market assessments, feasibility studies and solution development
• Developing business cases
• Assisting in the Project Management and Systems Development Life Cycles: e.g.
  • stakeholder mapping.
  • risk assessment.
  • assisting in project scoping, planning and estimation.
  • assisting with solution designs and the development of prototypes and mock-ups.
  • assisting with quality control through the development of test plans, test packs and facilitation of user acceptance testing (UAT).
  • serving as the “voice of the customer”, ensuring that technology solutions/services meet business requirements.

Minimum Requirements:

• An NQF Level 7 qualification (equivalent to a Bachelor’s / BTech Degree or Advanced Diploma) in Information Systems or a related IT Management qualification plus a minimum of 5 Years’ relevant BA experience in medium to complex projects; or
• An NQF Level 6 qualification (equivalent to a National Diploma or Advanced Certificate) in Information Systems or a related IT Management qualification, plus a minimum of 6 Years’ relevant BA experience in medium to complex projects.
• A thorough understanding of and proficiency in the Software / Systems Development Life Cycle (SDLC) process.
• Proficiency in the Microsoft Office suite with exposure to modelling tools such as BPMN, MS Visio, ARIS etc.
• Thorough understanding of and experience working within an industry-recognised project management methodology.

Additional Requirements:

• Industry recognised Business Analysis certification.
• Proven track record of serving as the liaison between business and technical development and delivery teams.
• Excellent English verbal and written business communication skills
• Strong inter-personal and relationship-building skills
• Strong negotiation and influencing skills
• Strong time management, multi-tasking and prioritisation skills

How does working at a University that has been ranked as the No.1 public university in Africa and is currently ranked within the top 10% of universities internationally, sound to you?

What does free education for you and seriously discounted rates for your direct family sound? Sound good? The read on!

They are looking for a SENIOR TECHNICAL SPECIALIST INFRASTRUCTURE ACHITECT: COMPUTE & STORAGE

The annual remuneration package, including benefits, is between R906 943 to R1 066 991 per annum.

Are you experienced in providing highly specialized technical support for business-critical services and/or infrastructure and have project management experience in a progressive ICT environment, with a strong customer focus and a demonstrable track record of innovative thinking, project-based delivery and productive interactions across multiple teams?

The Enterprise Infrastructure and Services division seeks to develop infrastructure and services through project work, design, maintain and manage complete systems, support ICT systems, services and infrastructure and provide technical leadership in a complex and heterogeneous systems and infrastructure environment. This is a role which plays a critical part in ensuring that UCT derives value from its investment in IT infrastructure and reports to a senior manager.

Responsibilities include:

• Providing highly specialized technical support for business-critical services, systems and/or infrastructure
• Designing, maintaining, managing and developing one or more business-critical ICT systems and/or infrastructure service components
• Responsible developing and implementing infrastructure, systems and services through project work
• Provides technical leadership for one or more systems and/or infrastructure service components
• The Senior Technical Specialist reports to a Senior Manager

Minimum requirements include:

• Relevant qualification at NQF level 7 and 10 years’ experience in enterprise ICT infrastructure of which 5 years must be relevant current technical hands on experience

Required non-technical skills include:

• Ability to prioritize and manage work under pressure
• Excellent written and spoken communication skills
• A strong customer service ethic
• Ability to work as part of a team
• Analysis and problem-solving ability
• Experience in implementing and consulting on infrastructure projects
• Architecting and drafting solutions for enterprise infrastructure services
• Understanding of digital transformation and using technology for change

Required Technical skills and competencies

• Expert in large scale enterprise storage system administration, support, design and implementation
• Expert Linux operating system knowledge at advanced administration level
• Expert knowledge of data archival and backup systems implementation and support – strong VEEAM and Networker experience is preferred
• Proven expertise in various mechanisms for presenting storage to application environments
• Demonstrated experience implementing and managing complex file transfer and storage mechanisms, eg. File, Block and Object based storage
• Expertise in enterprise storage hardware, architectures and associated software
• Proven Experience administering systems and applications on virtualized platforms, including private/public cloud environments (VMware, Hyper-V, AWS, Azure)
• Experience in Cloud migration and adoption projects – Azure, AWS
• Experience in Cloud storage protocols such as S3
• Expert in administration of physical and virtual infrastructure hosts in complex heterogeneous environments
• Solid knowledge of network infrastructure services eg. DNS, DHCP and various networking protocols
• Solid knowledge of containerization technology eg. Kubernetes, Docker
• Proven project management skills

Advantageous Skills:

Relevant technology certifications and/or a qualification at NQF 8 and/or relevant experience in Higher Education is advantageous

About the position:

Our client is a fast growing School Payments Business on a mission, to make school payments quick and simple for both the schools and their parents. Hundreds of schools are using their technology across South Africa. By joining our client, you will have the opportunity to be a part of their rapidly growing and proudly South African Fintech team. You can play a pivotal role in bringing accelerated adoption of their system, to schools in South Africa.

As part of their Leadership team, you will grow their footprint within their existing base of schools and look for more opportunities to do this, by leveraging some of their key partnerships. This requires the constant developing and deepening of positive business and customer relationships with schools.

Responsibilities:

• Profit maximization through:
  • Promoting topline revenue. Set and own the achievement of top line targets
  • Supporting cost management. Partner closely with Finance. Working in a hands-on manner with the existing base of schools across the country and leading a team of account managers to achieve big monthly revenue goals

• Identifying, developing and harnessing new ideas, aligned to company goals
• Customer management from initial usage of our clients’ products, to growth of our client's products within the schools as long term customers
• Contributing to short-term and long-term planning to support strategic business goals
• Ownership and reporting of key metrics against targets on a daily, weekly, monthly, quarterly, and annual basis
• Monitoring of competitors
• Participating in the planning and execution of marketing and advertising activities
• Working within the company’s CRM system to oversee engagements with their schools
• National travel and face to face meetings with schools are a key part of this role
• Providing training at regular intervals with quarterly workshops
• Presenting at conferences, school board meetings and the like
• Managing key partnerships that the company holds with external suppliers
  • This will entail the management of communication
  • Alignment of goals with an external team
  • Technical implementation of growth opportunities with external suppliers
  • Looking at the best way of leveraging these partnerships to grow out contribution the business’ profitability

Qualifications and Experience required:

• Tertiary education essential
• You must have project and account management experience at management or senior leadership level, preferably in the education and/or tech industry
• A seasoned B2B and B2C leader with project management experience
• Experience in managing remote teams
• Experience with CRM systems
• Experience in writing a business requirements specifications and descriptions of product needs or enhancements
• Ability to draw insights and translate into actionable tactics

Skills sand Attributes:

• High energy, charismatic individual with the ability to mobilize a team and influence others
• Resilience and tenacity - being firm and fair
• A positive disposition and experience in being part of a leadership team
• Attention to detail and a strong focus on execution
• A sales and customer service mindset - you have a strong desire to draw out feedback from the clients and can present creative ways of solving real problems confronting schools
  • Ability to act as a leader, but while being heavily hands-on in the trenches

Realities of the role:

• Lots of travel and meetings with schools
• Motivating an account management team
• Getting schools to take on a new system can be a challenging but hugely rewarding process. Buy-in has to come from multiple stakeholders
• Working for our client is exciting and we are treading new territory in the education technology industry
• As the Head of Customer Success and Supplier Partnerships for South Africa you will have the opportunity to contribute significantly to the company’s growth
  
  

About our client:

Our client exists to facilitate convenient and trusted community transactions through innovative and awesome technology. The mobile app allows parents to easily pay their school for their child's events and other expenses. The mobile app helps schools and teachers by streamlining the cash collection process, eliminating time-consuming and costly collection methods and improving safety.

In 2022 our client will launch a card for children that parents can manage using the mobile app. Parents will be able to load funds onto the card and set controls on spending amounts, channels (online, PoS, ATM), and merchant categories. This will be an innovation for South Africa.

About the position:

Our client is looking for a dynamic and highly productive Business Unit Head to lead their Card product, and grow it rapidly in South Africa. The Unit Head will be supported by a team of experts in sales, customer service, engineering, legal compliance, and financial management. As the Business Unit Head, you will own the full scope of the product offering with the freedom to mould the product vision, define goals, and make decisions using your bird’s eye perspective of all aspects of the product, including customer value proposition, features, pricing, marketing, operations, customer support, finance, reporting, legal, and strategic partnerships.

Responsibilities:

• Lead a successful minimum viable product (MVP) launch in selected schools (dependent on start date)
• Grow the product in the South African market
• Build and maintain strong and effective relationships with key strategic partners
• Continually benchmark the Card offering against competitors locally and internationally
• Drive product improvements by coordinating between strategic partners and our client’s team
• Ensure ongoing profitability through the achievement of revenue targets and managing costs
• Resolve customer issues quickly and satisfactorily ensuring that monthly customer ratings remain high
• Develop and manage end-to-end operational process flows and requirements to support effective product management
• Ensure that each quarter you have sufficient staff in the team for the upcoming quarter and that you are never delayed through lack of people resources
• Manage, motivate, and train team members to ensure continuous improvement and performance to targets
• Ensure compliance with relevant laws and regulations
• Oversee an effective fraud management programme supported by our client’s finance team

Qualifications and Experience required:

• Experience with CRM systems
• A passion for changing the status quo, with a clear desire to work in a disruptive technology company and a willingness to grow with the company as it expands
• A customer-centric mindset and approach to problem solving
• 4+ years of experience managing a consumer-facing team, ideally in a technology company or retail financial services company
• Ability to understand and apply the legal framework in which our client operates
• Experience working with senior executives of large corporates
• Willing to work hard and get hands dirty
• Adaptable to change and excited to take on new challenges
• Ability to drive a team forward to achieve targets
• Experience in hiring
• Excellent written and verbal communication skills

Bonus Points:

• Experience in start-ups
• Bachelor’s degree
• Experience in retail card programmes or retail banking
• Experience with enterprise class software running significant transactional volumes
• Experience working with CRM systems

Introduction

An educational software company situated in Stellenbosch is seeking a Sales and Key Account Manager with 3 -5 years' experience within a similar role to join their innovative team.

Job Purpose

The Sales and Key Account Manager is responsible for generating leads and sales as well as increasing revenue from existing clients.

Experience and Qualifications Required

Minimum education (essential)

• Matric

Minimum education (desirable)

• Relevant Diploma or Certificate would be beneficial

Minimum applicable experience

• 3 - 5 years

Required nature of experience

• Sales
• Customer service
• Cold Calling
• Working within a digital environment
• Digital technology
• CRM Systems

Skills and Knowledge (essential)

• Working on/with Windows or IOS
• IT Systems
• Managing Clients
• CRM system
• Presentation skills

Skills and Knowledge (desirable)

• Google Suite
• Knowledge of the Education environment

Other

• Fluent in English and Afrikaans.
• Valid driver’s license and road worthy vehicle.
• Flexibility to work between 7:00 and 18:00 on weekdays.
• Availability to attend events on weekends and after-hours with sufficient notice.

Key Performance Areas

Revenue Growth 50%

• Generate new business (new accounts) for revenue growth against targeted growth. (80%)
• Upselling and cross-selling revenue growth on existing business. (20%)

Pipeline Management 25%

• Identify prospects and prioritize activities with key prospects. (50%)
• Restrict and control sales pipeline leakage. (15%)
• Prepare an appropriate sales approach for different audiences, including presentations and discussions. (15%)
• Monitor the conversion process with adequate communication and feedback to potential clients. (5%)
• Prepare an annual sales plan, and prepare and control budgets and forecasts. (5%)
• Convert sales leads within reasonable time and in line with sales targets. (10%)

Continuous Development 10%

• Understand all products available in the d6 offering. (80%)
• Continuously provide team members with relevant market and product related information. (20%)

Budgeting, Reporting and Admin 10%

• Ensure continuous updating of applicable sales software with recent information, activities and actions. (100%)

Events Planning and Coordination 5%

• Plan and coordinate events within a given budget. (60%)
• Monitor and report on event successes and propose possible future improvements. (40%)

Salary Package

Market related

Job Purpose:

The role of Full Time Lecturer is the delivery of training and education of students; student consultations; the establishment of a knowledge base of the discipline through academic research & development; whilst providing overall support to Academic department.

Programming languages to teach: JAVA • C# • SQL and scripting

Key Performance Area:

Management & Leadership

• Responsible for Academic Management & Leadership (Teaching & Learning) in respect of

Academic Support

• Responsible for Academic Development and Performance
• Responsible for Programme Coordination in respect of
  • Coordination of programme and student support interventions
  • Coordination of students on boarding
• To be informed and knowledgeable about Academic Development and Performance monitoring

Teaching & Learning

Responsible for Teaching and Learning Delivery in respect of:

• Direct academic student engagement
• Students success rates at modular level
• Continuous student support and development
• Teaching and learning in and out of the classroom
• Programme Coordination Committee meetings
• Contributes to programme improvements (content and assessments)
• Subject/module consultations

Person Description

Education:

• Bachelor’s / Honours degree in Computer Science /B.Tech in Information Technology majoring in Programming

Work Experience:

• 2 -3 years Lecturing in a Tertiary environment.
• At least 1-2 years industry experience.

Physical Job Requirements:

• No criminal record
• No MIE listing in respect of arrears / outstanding fees to any educational facility

Working Conditions:

Saturday work required

Requirements:

• Bachelor’s degree or diploma in management sciences, and preferably a postgraduate qualification. Evidence of academic achievement an advantage
• Required experience in either the online education or higher education environments
• 3-5 years of business development experience
• Track record of generating and leveraging valued client-facing activities, specifically boosting business development in consulting / executive development / or similar. Digital products and service sales in a business-to-business environment.
• Experience in strategic change projects (sprints and hothouses) that enhances company internal culture, uplift and inspire customers, and operationalise learning outcomes.
• Demonstrated track record of leadership of a high skills team(s) and direct responsibility and ownership of a P&L.
• Working knowledge of customer relations management (CRM); AccPac (financial system), Faculty Management System (FMS), Delivery Hub, Moodle
• Must have a valid South African passport

• Market the Institution to scholars and schools
• Promote the brand
• Answer any questions/ queries from scholars interested in attending the institution.
• Assisting the student advisor with walk-ins and calls
• Create innovative marketing platforms for the brand
• Keep ahead of trends regarding tertiary education
• Attending to Corporate visits to promote interest in the brand and recruit students
• Attending career expo’s and conducting career presentations occasionally

• Take full responsibility for all academic aspects of modules allocated, and contribute significantly to the teaching, learning and assessment of these modules.
• Prepare course content/notes and teaching and learning material for all allocated modules.
• Set and mark tests, assignments, projects and examinations, and timeously provide marks to the Registrar/ Personal Programme Administrator/s for processing.
• Actively explore new and more effective methods of learning, teaching and assessing.
• Ensure that the programme modules are aligned to industry and legislative requirements.
• Participate with the Faculty Heads and relevant lecturers, in programme related academic activities.
• Assist in the development of relevant (short) courses for the industry and contribute to second stream income generation at Richfield.
• Demonstrate aptitude for on-going research and a willingness to participate in the development of knowledge, which will benefit students and the broader community.