To drive Projects across the business and to augment the service levels and satisfaction of members whilst remaining responsible for the efficient and effective execution of defined projects in the Marketing, Distribution and Rewards department
Responsible for Project strategy and improvement across the business with the aim of enhancing operational functioning.
Liaising and engaging with stakeholders across the business to drive operational efficiency and implement procedures to quantifiably measure improvement in various areas.
Efficient management of the Operations and specific projects by providing adequate guidance, support, mentorship and management to the managers in this area. Implement measures to increase efficiencies and effectivity in the Operational space – this will include an array of frontline and back office roles.
Remain abreast of developments in the industry at all times – in terms of legislation, products and customer interactions / services – by attending educational workshops and sessions, reviewing professional publications and literature, establishing and maintaining personal networks, benchmarking practices and similar measures.
Engage in regular meetings with various parties to enable achievement of the objectives of this role. Prepare reports spanning all areas of responsibility by collecting, analysing and interpreting information and data.
Manage all relations between the company, client, product development team, marketing and shareholders
Facilitate solutions to problems should they arise
Prepare and present progress reports on a regular basis
Development of project plans and management of deliverables
Keep team in line with budget and deadline
Maintain good records of timeline and performance
Must have a bachelor's degree in Business or Marketing with a master's degree as a plus
Minimum of 3 years experience in Product management in the Healthcare
IndustryKnowledge of healthcare products, rewards programmes and employee wellness programmes
Solid track record of managing projects supporting accelerated growth
Dynamic and motivated with the need for minimal supervision
Strong project management and time management skills
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