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Job Summary
A reputable medical company based in East London is seeking an experienced applicant to join their team.
Requirements :
- Must have Grade 12
- Communication Skills: Strong verbal and written communication skills to interact effectively with patients, medical staff, and colleagues
- Organizational Skills: Ability to multitask, prioritize duties, and maintain attention to detail in a fast-paced environment
- Customer Service: A friendly demeanour and patience to handle patient inquiries and concerns professionally
- Technology Proficiency: Comfort with using medical software for scheduling, billing, and electronic health records (EHR)
- Medical Terminology: Basic knowledge of medical terminology is beneficial
Responsibilities:
- Greeting patients warmly and checking them in upon arrival
- Answering phone calls and scheduling appointments
- Providing information about services, procedures, and clinic policies
- Handling patient inquiries and resolving issues or escalating them as necessary
- Updating and maintaining patient records accurately
- Verifying insurance information and processing insurance claims
- Collecting payments, issuing receipts, and managing billing inquiries
- Managing electronic and paper filing systems efficiently
Working hours: Monday to Saturday 07h00 - 13h00
Profile Personnel
Recruiter
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