Our client, a leading provider of vascular and medical services in Bloemfontein, is seeking a professional and organized Medical Receptionist / Administrator to join their team. The successful candidate will serve as the first point of contact for patients, ensuring a welcoming environment while efficiently managing administrative and reception duties. This role is ideal for someone with excellent communication skills, attention to detail, and a passion for providing exceptional patient service in a medical setting.

Minimum requirements

• Matric
• Proven experience as a medical receptionist, medical administrator, or front-desk officer in a healthcare environment
• Proficiency in computer systems, including MS Office and VeriClaim
• Relevant tertiary qualification in Office Administration, Medical Administration, or Healthcare Management is advantageous
• Knowledge of billing, appointments scheduling, and clinic administration procedures is an advantage
• Fluent in English and Afrikaans
• Valid driver's license and own vehicle
• Ability to work independently and as part of a healthcare team
• Ability to handle confidential patient information with discretion and compliance with data protection policies

Skills required

• Excellent communication and interpersonal skills to interact effectively with patients, medical staff, and suppliers
• Strong organisation, time management, and multitasking abilities
• Professional and friendly patient-focused attitude
• Attention to detail and accuracy in data entry and record keeping

Duties and responsibilities

• Answer and manage incoming phone calls in a professional and courteous manner
• Schedule and manage consultations for medical practitioners
• Prepare and manage patient consent forms
• Maintain a fully paperless practice, ensuring all patient records are accurately managed digitally
• Assist patients with queries regarding appointments, treatments, and services
• Create and manage patient files on the Cloud and VeriClaim systems (training will be provided)
• Send out confirmations and pre-consultation questionnaires to patients
• Arrange patient admissions, including confirmation with patients and communication with hospitals
• Open new patient folders and ensure accurate record-keeping
• Upload patient information into the system
• Perform daily and monthly billing tasks accurately and on time
• Manage authorisations for medical aid claims
• Respond to queries from medical aid providers and ensure smooth resolution

Remuneration

R15 000 per month

IMPORTANT:

• Applications close 15 March 2026
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who meet all our client's minimum requirements will be contacted