Telesales ( Half Day)
Tuesday, 06 April 2021
Manufacturing - Other Manufacturing
KEY RESPONSIBILITIES include the following. Other duties may be assigned.
Calls existing customers for repeat label orders in accordance with the following:
o Checking Shoprite and Pick ‘n Pay portals for orders twice a day.
o Calling customers for orders (E.g. Mon to Thu 09h30 – 12h00 and 14h00 – 15h00) using the “Daily customer call report”.
o Filling in and submitting sales orders to the Branch Administrator for invoicing.
o Logging deliveries on SCM (Service Call Manager) when receiving invoices from Branch Administrator.
o Updates SCM (Service Call Manager) with completed label deliveries upon receipt of Proof of Delivery from Technicians.
Coordinates technicians verbally and with SCM on label deliveries for the day.
Informs Technician via email of the urgent label deliveries and copy Service Manager (SM) & SM’s PA.
Gives batches of label orders for invoicing to the Branch Admin (E.g.; 10am, 1pm & 3pm).
Instructs and supervise Packers to pack invoiced stock on appropriate technician’s pallet.
Updates “Label invoice register” when pulling stock to pallets.
Ensures technicians sign “Label invoice register” when deliveries are despatched.