Job Summary
Our client is seeking a reliable, organised, and mature Back Office Sales Support Administrator to join their Port Elizabeth branch. The ideal candidate will have strong administrative ability, excellent communication skills, and the capacity to multitask in a fast?paced environment. This role supports internal sales, customer service, and daily branch operations.
Minimum Requirements
Education & Systems
- Grade 12
- Fully computer literate (Excel, Word, Outlook, Pastel)
Experience
- Minimum 3 years’ experience in:
- Administration
- Back?office support
- Internal sales
Skills & Attributes
- Strong administrative ability
- Excellent communication skills
- Ability to multitask and prioritise
- Strong planning and organising skills
- Ability to follow instructions and procedures
- Professional telephone etiquette
- Good listening skills
- Reliable team player
- Ability to cope well under pressure
Key Responsibilities
Sales Support & Customer Interaction
- Handle telephone sales from existing customers
- Provide excellent customer service and support
Order Processing & Administration
- Receive and process customer orders within agreed cut?off times
- Perform invoicing on Pastel
- Complete daily administrative duties
Internal Coordination
- Provide support to Consumable Specialists
- Ensure accurate communication and follow?through on customer requirements
Key Competencies
- Strong organisational skills
- High attention to detail
- Professional communication
- Ability to work under pressure
- Team?oriented and dependable
- Customer?focused mindset
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