Fields incoming calls and assists with customer queries relating to price, product availability, payment, and delivery issues.
Follows through on delivery via logistics and payment with accounts.
Attends to customer complaints.
Makes calls to customers to generate sales leads.
Keeps sales representatives informed of customer interest in products or services.
Attends to walk-in customers and assists with queries on available products and services.
Assists customers with delivery and payment queries.
Keeps sales representatives abreast of information pertinent to customers.
Maintains all documentation to company standards.
Responsible for routine sampling and final QC testing using standard test methods for all batches produced at the JHB Branch.
Observes and reports any variations in product consistency.
Carries out routine tests on expired product, QC complaints, or any other work relating to product quality.
Prepares standard solutions for routine testing and maintains fresh stocks of all reagents in use.
Conducts daily perpetual stock counts and checks variances.
Sends relevant information to the Stock Controller and performs stock adjustments as required.
Assists with perpetual and quarterly stock counts as necessary.
Requirements:
Educational Qualification: Matric
Experience: 2 years of experience in general branch administration and internal sales (telesales and counter sales)
NQF Level: 4
Hire Resolve is a top-tier recruitment firm that focuses on placing skilled professionals in permanent employment. Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: logistics@hireresolve.za.com
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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