Job Summary
As an Internal Sales Representative, you’ll be responsible for driving sales through proactive outbound calls, managing customer relationships, and supporting the sales team with administrative and order-related tasks. This role is ideal for someone confident on the phone, highly organised, and committed to delivering excellent customer service while ensuring smooth sales operations.
Key Responsibilities
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Handle telesales activities and conduct daily outbound sales calls, including cold calling.
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Communicate with external customers regarding queries, product information, pricing, and order requirements.
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Provide administrative support to sales personnel, including managing documentation and follow-ups.
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Manage customer orders from start to finish, including processing, tracking, and confirming delivery dates for the relevant sales portfolio.
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Assist in processing new and repeat job orders, ensuring accurate quantities, pricing, and delivery timelines.
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Prepare quotations based on customer requirements and ensure all details are captured accurately.
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Update and maintain the CRM system with customer interactions, sales activity, and order progress.
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Build strong internal and external relationships to support smooth sales flow and customer satisfaction.
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Follow up on outstanding quotations and maintain an active sales pipeline.
Requirements
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Grade 12 (Matric)
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Excellent communication skills
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Confident and experienced in making outbound sales calls, including cold calling
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Strong administrative ability with good attention to detail
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Basic computer literacy (CRM experience advantageous).
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