Job Summary
TELESALES DESK CLERK & CUSTOMER LIAISON / WILSONIA, EAST LONDON – This role is responsible for taking orders, customer liaison, account management, bills printing, and processing of orders. It will suit an applicant residing near Wilsonia. The start date for this role will be 2nd February 2026.
Minimum requirements
Matric/Grade 12
MUST HAVE Previous telesales/sales experience
Own reliable transport to and from work
Highly proficient in Microsoft Excel, Word, Outlook
Strong skills and multitasking, accuracy, and communication (clear phone manner, good writing skills on whatsapp and e-mail)
Previous experience in Dispatch – stock checks, adjustments, picking slips, invoices, and delivery notes (advantage)
Previous experience in Cash office – balancing cash, card slips, invoices, float control, banking (advantage)
The successful Candidate must be flexible with regards to working hours, and be willing to work day or night shifts, and public holidays as required.
Role and responsibilities
Telesales – Answer calls fast, greet customers professionally, be friendly and clear
Capture orders accurately
Create production orders, and basic estimates/quotes
Manage standing and recurring orders and special instructions
Check order accuracy before confirming; fix any errors promptly
Print and prepare reports, picking sheets, invoices
Update customer details and delivery notes
Follow pricing and discount rules; no unauthorized price changes
Communicate with production, dispatch, drivers, and accounts to resolve issues
Keep call logs and daily sales notes
Dispatch support as and when required
Cash office support as and when required.
Salary: R8,500 per month
Application Process: Please apply online or mail CV to solutions@workafrica.co.za with “TELEDESKFB” as a reference. If you don’t hear from us within 2 weeks of your application, please consider your application unsuccessful
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