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Job Summary
Key Responsibilities:
- First point of contact for client enquiries and lead management
- Respond to inbound enquiries quickly and professionally
- Make outbound calls to follow up and nurture leads
- Qualify buyers and tenants based on requirements
- Schedule and confirm property viewings and appointments
- Update and maintain CRM with accurate data
- Share new listings, pricing updates, and market information
- Coordinate valuations and listing appointments
- Liaise with agents, suppliers, and internal teams
- Manage inboxes and ensure all communications are handled
- Track lead activity and support performance reporting
- Strong written and verbal communication skills
- Confident handling inbound and outbound calls
- Ability to qualify leads effectively
- Experience with CRM systems and data entry
- Highly organised and able to multitask
- Understanding of sales and lead processes
- Results-driven and proactive mindset
- Strong teamwork and collaboration skills
- Excellent attention to detail
- Real estate or luxury service experience is an advantage
- Full sales and CRM training
- Ongoing support through team meetings
- Career growth opportunities
- Commission-based earning potential
- Exposure to luxury, high-value real estate
- Supportive and high-performance team environment
If you are an organised, motivated professional looking to build a career in luxury real estate, we’d love to hear from you!
West Coast Personnel
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