Job Summary
Key Responsibilities
Ensure clients are appropriately onboarded by completing initial KYC due diligence on individual and institutional clients, including engaging with clients to understand corporate structures and obtain required documentation.
Oversee KYC refreshes, ongoing due diligence (ODD) and politically exposed person (PEP) approval processes.
Monitor progress of onboarding and due diligence processes involving third parties and internal stakeholders.
Serve as the primary point of contact for KYC-related queries and communication.
Manage query resolution from clients, third parties and internal teams like Client Group and Client Operations.
Collaborate with key internal and external stakeholders, including Legal, Compliance, Onboarding, Fund Operations and transfer agents, to ensure timely, policy compliant completion of KYC requirements.
Monitor risks, trends and issues to ensure effective controls are in place, proactively escalating high-risk cases or anomalies and adapting processes to support continuous improvement.
Maintain accurate records to support audit and reporting requirements.
Source, aggregate and present reportable information in formats required by fund committees, boards, investors and management.
Stay informed on evolving KYC, AML and regulatory requirements and ensure team compliance with these standards.
Operate effectively within specialised CLM platforms and work with technology teams to streamline workflows, reduce manual interventions and enhance automation, monitoring and regulatory readiness.
Develop and maintain strong working relationships across all relevant internal functions and external service providers.
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