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Job Summary
Duties:Training Coordination & Scheduling:
Build and maintain the annual training calendar.
Schedule trainers, classrooms, equipment and employee availability (avoiding off days and weekends where applicable).
Issue invitations, joining instructions and track RSVPs and attendance.
Coordinate external providers and manage vendor bookings.
Records Management & Compliance:
Maintain accurate learner records (attendance, results, certificates, unit standards) in the LMS and HRIS.
Track mandatory training (e.g., Occupational Health & Safety, Defensive Driving, Dangerous Goods, First Aid).
Monitor expiry dates and trigger renewal training on time.
Ensure training files meet audit requirements (internal audit, DoEL inspections, customer audits).
Reporting & Analytics:
Produce monthly dashboards (completion rates, no‑shows, cancellations, costs per learner, training hours).
Provide gap analyses against legal / contractual requirements and training matrices.
Support budgeting (forecast demand, track actual spend vs. budget).
Learner Support & Communications:
Handle learner queries.
Distribute pre‑work, assessments, feedback surveys and training materials.
Collect and consolidate course evaluations; escalate issues and improvement opportunities.
Quality & Process Improvement:
Maintain SOPs for Training Centre; drive continuous improvement
Ensure data integrity in LMS/HRIS; perform routine reconciliations with payroll/HR.
Support accreditation/ETQA documentation where applicable (e.g., TETA submissions).
Logistics & Facilities:
Prepare classroom setups (attendance registers, sign‑in sheets, Wi‑Fi, projector, PPE where relevant).
Manage training consumables and asset allocation.
Training Material:
Assist the Senior Driver Trainer with updating training material, presentations and assessments.
Manage, update, edit or remove content on the LMS.
Requirements:
Grade 12 / Matric
Certificate / Diploma in HR, Training Administration, Office Administration or Logistics
At least 2–3 years in training administration, HR coordination, or related operational admin.
Experience in transport & logistics will be an advantage
LMS competence (Moodle) preferred
MS Office (Excel, Word, PowerPoint) required.
Familiarity with compliance training (OHS, driver training, etc) and audit documentation.
Training calendar management; class scheduling; LMS data entry & reporting.
Excel (VLOOKUP/XLOOKUP, PivotTables, data validation) for tracking & dashboards.
Document control and record-keeping aligned to audit standards.
Vendor coordination and PO/Invoice processing.
Detail‑oriented with high data accuracy.
Organized and able to juggle multiple priorities under time pressure.
Customer service mindset, professional communication with drivers, supervisors, trainers.
Problem‑solver
Integrity & confidentiality with personnel records.
HRIS/Payroll: PaySpace
Collaboration: Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)
Document Management: SharePoint / OneDrive (controlled folders)
Craven Cottage CC
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