Matric, but tertiary qualification is beneficial
Valid driver's license and own transport
Clear credit and criminal checks
3-5 years proven experience in estimates in the C&F / supply chain industry
Excellent English and Afrikaans oral and written communication skills
Knowledge and understanding of the Clearing and Forwarding industry, including Full Supply Chain, Imports and Exports process flows
High degree of accuracy, understanding all aspects of costing within the supply chain
Business Process Management including monthly reporting
> Receive quote requests, log them on the system, and provide feedback regarding outstanding information required or expected completion date / time
> Source new vendors where required, build relationships with new and old vendors
> Notify the sales representatives / clients on any delays or potential problems
> Deal with daily request and queries from internal and external clients
> Build and maintain exceptional relations with colleagues, clients and suppliers
> Meet and Manage the Sales Representatives and Management’s expectations regarding turnaround times on estimates.
> General quotes should be submitted within the same day, others within 24 hours, with an exception on where ex works charges / international charges and time delays are a contributing factor to delays.
> Analyse options and identify solutions to requests
> Provide feedback and communicate as needed.
> Escalate unresolved complaints to management.
The advertised salary range is merely a guideline and the successful candidate cannot automatically claim an offer for the maximum advertised salary. It remains the prerogative of the future employer to offer a candidate a market related remuneration package in line with his/her qualifications, skills and level of experience.
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