Job Summary
As a Logistics Coordinator, you’ll be responsible for processing bookings and overseeing the day-to-day logistics operations for assigned customers. This role suits someone highly organised, detail-focused, and confident working in a fast-paced logistics environment. You’ll coordinate with shipping lines, internal teams, and clients to ensure shipments move smoothly and on time.
Key Responsibilities:
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Attend client and operational planning meetings.
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Provide shipping options, routes, stack dates, ETDs and ETAs to customers.
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Ensure customers receive accurate quotations and request ad hoc rates when required.
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Create and distribute booking confirmations and operational documents to relevant parties.
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Capture and maintain accurate booking and shipment data in internal systems.
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Coordinate with intermodal teams regarding container changes, amendments, or issues.
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Communicate with shipping lines and clients regarding equipment or depot challenges.
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Collect and share required documentation with internal documentation teams.
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Manage deadlines and communicate timelines internally and externally.
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Inform customers of any additional or incidental charges and obtain written approval.
Requirements:
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Grade 12 (essential).
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Diploma in Shipping, Logistics, Freight Forwarding or a related field (preferred).
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Minimum of 2 years’ experience in freight forwarding and logistics, preferably export-focused.
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Strong organisational, communication, and multitasking skills.
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Ability to work under pressure and meet strict deadlines.
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High attention to detail and accuracy.
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Proficient in Google Workspace and Microsoft Excel (advantageous).
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Availability after hours when required.
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