Job Summary
Responsibilities:
- Liase with an international pool of clients that are importing networking equipment on a daily basis.
- Work directly with TecEx's Global Network and managing relationships across our global network.
- Ensure customer satisfaction.
- Become an expert in the import and export compliance requirements of a specific region of the world.
Operational Day-to-Day Responsibilities:
- End-to-End Shipment Coordination: "Run" a shipment from start to finish, balancing the needs of both suppliers and clients to facilitate documents, movement, and clearance.
- Communicate with clients and suppliers, interpreting supplier messages and articulating shipment needs to clients.
- Empowered Decision-Making: Take the lead on decisions to ensure the health of shipment orders as the best placed person to make a judgment call.
- Pressure Point Identification: Identify pressure points and raise them with the Lead SCC and Shipping Manager.
Non-Operational Day-to-Day Responsibilities:
- Flag any out-of-process or new requirements for review, contributing to knowledge maintenance on the system.
Qualifications and Experience:
- University Undergraduate Degree of any background - Commerce-focus or LLB is preferable.
- Advantageous: Honours Degree.
- Advantageous: Work experience.
- Strong academic track record is required.
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