We are seeking a Logistics Coordinator to join our growing team in Morningside, Durban.

This role involves supporting the Export Coordinators by obtaining transport options and quotes, assisting with bookings, keeping every party informed, handling queries and exceptions, running shipment administration accurately, and helping develop bespoke logistics solutions when a standard routing does not fit the cargo, lane or internal requirement.

KEY RESPONSIBILITIES:

Transporter and Carrier Liaison

• Liaise with transporters, shipping lines, airlines, forwarders and overseas agents on bookings, rates and shipment requirements.

• Obtain quotations, confirm capacity and delivery schedules, and follow up on delays or service issues.

Road Freight (Primary)

• Coordinate FTL and LTL bookings for domestic and cross-border shipments using approved carriers.

• Arrange collections and deliveries, track loads, monitor border delays and ensure compliance with loading requirements.

Sea Freight (Primary)

• Coordinate FCL, LCL and breakbulk bookings through South African ports.

• Monitor equipment, port cut-offs, sailing schedules, cargo delays and free time to minimise additional charges.

Airfreight (Ad Hoc)

• Obtain quotes and arrange urgent or high-value airfreight shipments.

• Compare chargeable weight, costs, lead times and risks against road and sea freight options.

International Cross Trade

• Coordinate shipments between countries outside South Africa, liaising with overseas agents, suppliers and receivers.

• Track transport and freight movements, ensuring timely updates across all parties and time zones.

Query Handling and Bespoke Solutions

• Resolve queries relating to bookings, shipment status, rates, delays and charges.

• Investigate damages, shortages and disputed costs, and assist with tailored solutions for complex or time-critical shipments.

Internal Stakeholder Support

• Provide timely shipment updates to Export Coordinators and Sales Team Members.

• Coordinate with Clearing, Sales, Finance, Warehouse and Compliance to align shipment schedules, documentation and cost recovery.

Administration, Systems and Reporting

• Maintain accurate shipment records, bookings, rates and status updates in freight or ERP systems.

• Verify invoices, resolve cost discrepancies, maintain carrier information and compile reports on shipment performance, costs and exceptions.

SKILLS/REQUIREMENTS:

• Diploma or Certificate in Logistics, Supply Chain, Freight Forwarding or International Trade (essential).

• 3–5 years' export logistics support or coordination experience in a freight forwarder, exporter or trading house.

• Incoterms or freight-forwarding training [e.g. SAAFF or equivalent] (preferred).

• Dangerous-goods awareness training [IMDG for sea, IATA DGR for air] (preferred).

• Proven experience assisting with transporter bookings and follow-up, including cross-border SADC road movements, and supporting sea freight bookings with shipping lines and port and terminal activity in South Africa.

• Working exposure to airfreight bookings and exposure to cross-trade shipments and overseas agent networks.

• Track record of resolving shipment queries and helping develop non-standard routings.

• Valid driver's license (preferred).

Proficiency in the following systems:

• Freight management or ERP system (e.g. CargoWise, SAP, SYSPRO or equivalent).

• Shipping-line and booking portals (e.g. INTTRA or carrier portals).

• Advanced Microsoft Excel, Outlook and Teams.

If this opportunity sounds like the right fit for you, where your skills and experience could make a difference, we look forward to receiving your application.