• Computer Science or Information Systems Degree/ Diploma.
• Qualification in Project Management – PMP or Prince2

• 5-8 years Project Management in relevant area 

• Project initiation – Project charter
• Project planning – Project management plan including:
  • Project schedule
  • Project budget
  • Project quality plan
  • Risk management plan
• Monitoring and controlling of project execution:
  • Project progress minutes including issue log, decision log and risk log
  • Project status reports
  • Project steering committee presentation
• Project close – close out presentation, reports, and handover

• Strong experience in Projects and Project deliverables
• Has detailed practical knowledge of project management methodologies, tools, and techniques within depth knowledge of at least one methodology (The company IT uses PMBoK/Agile/ASAP)
• Good knowledge of the Retail business environment

• Strong communication and interpersonal skills
• Ability to meet deadlines/milestones
• Strong negotiation skills
• Experience of using project tools
• Ability to manage business expectations.
• Ability to coach and mentor teammates.
• Change management

• Understanding the business requirements, and through a structured process, modeling, validating, and translating them into Standard Operating Procedures (SOPs) and training documents that the business can use.
• Collaborating in the development of agile feature specifications which are used by developers to craft a technical solution meeting the business requirement
• Maintaining process and data models in the SPARX Enterprise Architect tool and using these models in SOPs.
• Understanding how new laws, regulations and developments will impact businesses in the short-term insurance sector

• Java SE on Linux
• Spring
• Hibernate

• JPA
• JTA
• JMS
• Camel
• Web Services – SOAP
• Agile
• Jira usage

• Work on solutions supporting multiple business areas with emphasis on Broker integration points and a large number of affected system components
• Required to work under general direction within a clearly defined accountability framework
• Gather and interpret requirements from the business
• Participate in the solution design process
• Prepare the requirements specifications
• Define the success criteria for solution testing
• Analyze and decompose relevant business processes and understand the impact on systems integration
• Performing business analysis and process improvement
• Provide assistance to solution delivery on implementation and training
• Assist (when necessary) with systems testing
• Ensure that proposed test solutions cover all aspects of delivered business specification

• Relevant business qualification including some financial studies
• Relevant Tertiary qualification or certificate/diploma in Business Process Analysis from industry recognized training institution
• Experience in financial analysis would be preferred
• 3 - 5 years’ experience as Business Analyst
• 2 - 3 years’ experience in the Short-Term Insurance Industry
• Experience in technical writing
• Experience in communicating with clients and facilitating workshops
• Experience in Model-Driven Design & Repository-Based Modelling tools, preferably Enterprise Architect, would be an advantage

Skills

• Business Process Modeling/Engineering based on BPMN
• Business writing skills
• Presentation and facilitation skills
• Data Modeling based on Entity Relationship Diagrams or similar
• UML would be a recommendation
• Repository-Based Modeling tools like Enterprise Architect.

Knowledge

• Financial management
• Some knowledge as a Generalist or Specialist associated with the Short-Term Insurance Industry
• Business Change Life Cycle
• System Development Life Cycle (Agile experience would be preferable)

Competencies

• Working with people
• Deciding and initiating action
• Planning and organizing
• Negotiating and influencing
• Facilitation
• Ability to manage own workload and timelines

• Prosci change management certification or designation (or equivalent change certifications)
• At least 5 years of experience applying change management principles, methodologies, and tools for implementing change programs
• Experience in Culture transformation, digital programs, banking industry rollouts or technical Programme implementation would be beneficial
• A highly organized, energetic, and creative change professional
• Ability to handle ambiguity and can be flexible in their approach
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills with outstanding attention to detail
• An amazing communicator, who has impactful presence and can easily simplify messaging, and incorporate storytelling
• Bachelor’s degree

• In this position, the Change Manager will execute the strategy that makes complex change easy for our impacted users and stakeholders. You will conduct impacts analysis to help develop and execute the change management strategy and plan, working with project teams and business partners who are eager to make change happen.
• Your change management plans will guide business partners to achieve operational success and drive adoption for end-users. Key to this role is your ability to build cross-function relationships, apply critical thinking, and take the initiative to drive results.
• As a Change Management Manager, you will use influence and innovation to maximize change adoption and ensure a positive end-user experience for changes impacting people, process, and technology. 
• Other change management roles and responsibilities are referenced below.

• Create or significantly contribute to change enablement strategies and plans, including training and communications
• Conduct effective change impact assessments, readiness assessments, and stakeholder analysis
• Define, plan, and execute change management plans to support communication and transition activities
• Develop, deliver, and manage communication, stakeholder, training, engagement, adoption, and resistance management plans
• Integrate change management activities into project plans
• Ensure that information is communicated to impacted audiences throughout the duration of the program
• Manage stakeholder relationships
• Define and measure success metrics and monitor change progress
• Collaborate with project teams to ensure the successful execution of the end-to-end change management strategy
• Proactively identify and implement improvements to the change management strategy & methodology
• Build executive presentations and identify risks and issues relating to change management functions

• The ideal business change management candidate will have a demonstrated track record of:
• Managing effective internal strategic communications programs
• Comprehending detailed technical updates and translating them into consumable insights for non-technical teams
• Solid understanding of project management methodology
• Creating clear, compelling communication materials with a cohesive framework
• Analyzing and compiling data from multiple sources and pulling it all together into one output 
• Providing thoughtful, structured recommendations to strategy managers and account teams
• Able to work with rapidly changing requirements

• Degree or Diploma in Information Technology, Computer Science, Business or Change Management or a related field.

• Project Management Certification.

• +3 years' experience in a similar capacity or role with demonstrable experience driving business readiness of multiple and relatively complex projects across stakeholder groups within a large organisation.

• Experience in a retail or FMCG environment.

• Assume end-to-end responsibility for business readiness for specific projects, ensuring the change deployed is sustainable and fully embedded within the business.
• Conduct business delivery needs analysis for relevant business units to determine key drivers for change and the best options or solutions to support business activities and performance on the project.
• Establish and mobilise a Business Anchoring team (BAT) structure to provide direction, make decisions and manage the flow of communication during the change to senior stakeholders that will enable the change to be implemented successfully in the respective department or business unit.
• Work with Business Anchoring Teams to identify and set up readiness activities/ tasks for relevant stakeholder groups.
• Establish and mobilise the Change Agent Network (CAN) structure to provide support whilst implementing the change and provide feedback to the project team of issues experienced and how the change is being adopted at a store or department level.
• Manage and monitor the completion of readiness activities/tasks to ensure readiness for go-live.
• Report on project progress to all impacted stakeholders and forums.
• Engage with the Sponsor and Business Anchors to ensure timelines and status of the project are understood and to address any business-related constraints.
• Proactively address operational business readiness issues within specific units.
• Mobilise and work with Change Agents in the business unit, to ensure readiness for go-live.
• Promote and support end-user training efforts in preparation for go-live.
• Ensure feedback is provided by the Training team and People Partners that all training has been completed.
• Coordinate the creation of Quick Reference Guides to support the user experience and sustain the change.
• Conduct regular business readiness forums with key project and business stakeholders to ensure delivery milestones are on track and any potential risks or delays are escalated and proactively mitigated.
• Provide business stakeholders with regular progress reports, dashboards, and status updates.
• Ensure Super Users where applicable, are enabled to support and execute the change through appropriate training and engagement.
• Manage and coordinate Go-live & hyper care support in collaboration with project management.
• Disseminate surveys and consolidate findings to support process and efficiency improvements.

• Strong change management capability and experience delivering change involving people, processes, and technology.
• Strong understanding of project delivery frameworks and project management delivery methods including agile delivery methodology.

• Blazor – nice to have
• Entity Framework
• C#
• .Net Core
• Xamarin – nice to have
• MS SQL Database
• JavaScript/Typescript
• CSS
• Web Forms
• SOAP/REST Web Services

• A minimum of 8 years SAP FICA/PSCD/TRM (Tax & Revenue Management) experience
• At least 3 full cycle project implementations/upgrades
• Experience in SAP HANA is an advantage
• Experience in SAP BRFplus is an advantage
• Experience in SAP Fiori is an advantage
• Experience in SAP Webdynpro is an advantage

• Project management diplomas or equivalent combination of education and experience
• PMP or Prince II, Agile PM, or any relevant Project Management Degree (Internationally recognised qualification)
• Cross functional industry Experience would be beneficial
• Minimum 5 - 7 years related project management experience

We are looking for an innovative Solutions/Integration Architect to develop and implement systems architecture that will meet business needs. The Solution Architect’s responsibilities include gathering requirements and functional specifications, assessing the current software systems in place in order to identify areas in need of improvement, and overseeing development teams. You should also be able to regularly update the company on any developments in systems architecture projects.
The Architect should be able to integrate any updated specifications and requirements into the systems architecture. An outstanding Solution Architect should be able to explain complex problems to management in layman’s terms.

Solution-Integration Architect Responsibilities:
•    Building and integrating information systems to meet the company’s needs.
•    Assessing the systems architecture currently in place and working with technical staff to recommend solutions to improve it.
•    Resolving technical problems as they arise.
•    Providing supervision and guidance to development teams.
•    Continually researching current and emerging technologies and proposing changes where needed.
•    Informing various stakeholders about any problems with the current technical solutions being implemented.
•    Assessing the business impact that certain technical choices have.
•    Providing updates to stakeholders on product development processes, costs, and budgets.
•    Assists Solution Architects, and Project Managers in matching technology services to specific business service and application development projects to ensure consistent use throughout the enterprise. Identifies and leverages opportunities across IT departments to ensure a consistent and efficient infrastructure framework.

What will make you successful in this role?

•    5 – 8 years relevant experience
•    Relevant tertiary degree
•    Proven experience in engineering and software architecture design.
•    In-depth understanding of coding languages (.Net Core, Java, JavaScript).
•    Containerized platforms (OpenShift, Kubernetes)
•    Experience in Integration Platforms (RabbitMQ, Kafka)
•    DevOps Tooling and Process
•    AWS/Azure knowledge advantageous
•    Sound knowledge of various operating systems and databases (SQL)
•    Understanding of Security patterns and network routing
•    Strong organizational and leadership skills.
•    Self-Starter

Qualification and Experience

Degree or Diploma with 4 to 6 years related experience.

Knowledge and Skills

Business Requirements

New Technology Research

Project Management

IT Architecture Standards and Procedures

Profile source data and determine all source data and metadata characteristics

Personal Attributes

Interpersonal savvy - Contributing through others

Decision quality - Contributing through others

Optimises work processes - Contributing through others

Plans and aligns - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Our client a Global Tech firm is seeking a Project Manager to join their team in Cape town on a contract basis. They offer stability, growth, competitive rates, exposure and an excellent working environment.

As a Project Manager, you'll be responsible for coordinating and overseeing all aspects of an assigned project. You will manage projects from inception to completion in order to ensure that the project is delivered on time and within budget.

Requirements

• Maintain project plans and schedules to ensure completion of projects on time.
• Monitor, control, and analyze project performance with financial targets.
• Understand and manage risk areas related to the project and take necessary measures to address those risks.
• Manage and lead a team, who are able to accomplish the required tasks and deliver results within set deadlines.

Qualifications

• Bachelor’s degree or Diploma in Information Technology required
• 5+ years of experience as a project manager in a business or industry preferred.
• A project Management Certificate (PMP) required
• PRINCE-2 Certification
• CPM/IAPM

Our client a Global Tech firm is seeking a .NET Software Engineer to join their team in Cape town on a contract basis. They offer stability, growth, competitive rates, exposure and an excellent working environment.

As a .NET Software Engineer, you'll be responsible for designing and developing software solutions that meet the needs of our customers. You will work with product management to develop new features or improve existing ones. You should have a degree in Computer Science or equivalent, experience in C# development, and an interest in working on high-tech products

Requirements

• Assist with the development of C# and.NET applications as well as backend database systems, web services, and various other functionalities
• Develop a team consisting of software engineers to manage complexity and deliver the best possible solutions.
• Participate in code reviews and unit testing to ensure high-quality code standards.
• Work within the framework of the agile methodology.
• Apply advanced techniques and skills to properly debug production issues.
• Works as part of a team.

Qualifications

• Bachelor’s degree in Computer Science or a related field required
• Five years of experience in software development with a strong background in C# and/or ASP.NET programming required.
• Experience with web application development and deployment.

Our client a Global Tech firm is seeking an Exchange Admin / AD Admin Resource to join their team in Cape town. They offer stability, growth, competitive salary, exposure and an excellent working environment.

As an Exchange Admin, you'll be responsible for ensuring that the corporate email infrastructure is working correctly. You will work with a number of different stakeholders to ensure that the IT and business units are on track in terms of policies and procedures for email usage.

Requirements

• Develops Active Directory user, group, and computer management policies.
• Ensures the integrity of Active Directory schema, data, and objects.
• Authorizes and manages changes, deletions, and additions to Active Directory.
• Takes on the role of an administrator for other end users.
• Exchange Admin (Hybrid deployment)
• Active Directory Admin
• Understanding of Exchange Online and Hybrid deployments.
• Manage both Incidents and Requests (with advise from Team)
• Mailbox access management
• Group management
• Understanding of Hybrid Mailflow
• Understanding Message Tracking

Qualifications

• Bachelor’s degree or Diploma in Information Technology, Computer Science, or related field required
• Must have a working knowledge and understanding of AD groups, contacts, distribution lists, mailboxes, public folders, public folder permissions, and public folder policies.
• Must be able to understand group policy settings for the exchange server environment.

Our client a Global Tech firm is seeking a Business Analyst to join their team in Cape town. They offer stability, growth, competitive salary, exposure and an excellent working environment.

Work with the business to document changes to current business practices and assist in process re-engineering and change management planning efforts. Leads business engagements and works closely with all stakeholders across IT and business to ensure that the business needs are defined and that the most appropriate solution is selected and implemented across the business Work with the business to ensure that specifications are appropriately detailed to allow a proper workflow design. Develop, Configure, and document the design of the Business Process workflow

Works in an Agile environment to determine and deliver Epics, Features, and user stories

Defines business cases as required. Defines and executes test cases and facilitates business acceptance testing.

Requirements

1. Be able to implement Workflow processes using Workflow Design Principles
2. Be able to troubleshoot technical and performance issues
3. Be able to offer assistance and advice to other team members in the team
4. Perform peer reviews of workflow configuration completed by other Business Analyst in the team

Efficiency and Effectiveness

1. Understand business processes and data and be able to translate requirements into workflow process automation
2. Re-design and optimise existing business processes with workflow automation
3. Design reports to deliver process and workflow information to business users e.g. dashboards and reports
4. Supports investigation and remediation of production issues

Innovation

1. Find innovative solutions to solve business problems that will save the business time and money
2. Ability to troubleshoot technical problems, and research possible solutions using the internet and other available resources

Analysis

1. Determining system efficiency and functionality by liaising with internal departments and end-users
2. Break complex problems down into manageable components to allow for proper workflow design
3. Compile accurate specifications to address Business requirements
4. Design and configure workflow processes
5. Understand the steps required to deliver the functionality and create reliable estimates for the work to be done

Testing

1. Take responsibility for testing own deliverables by understanding the permutations and combinations that are required to test the work thoroughly
2. Conduct system integration testing by understanding the flow of data between system components
3. Supports production deployments processes and performance testing
4. Core Competencies
5. Cultivates Innovation by creating new and better ways for the organisation to be successful.
6. Client Focus - Building strong customer relationships and delivering customer-centric solutions.
7. Drives Results - Consistently achieving results, even under tough circumstances.
8. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
9. Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Qualifications

1. Relevant tertiary qualification in IT/ BA Certification
2. Minimum 5 - 8 years’ Employee Benefit related experience

Knowledge and Skill

1. Solid understanding of Workflow Design Principles
2. Employee Benefits Business background
3. Experience in SQL database design and query writing
4. Working knowledge of agile methodology, techniques, and frameworks
5. Knowledge of toolsets such as Jira, and Confluence will be advantageous.
6. Experience in a Dev Ops environment
7. Advanced knowledge of data security 
8. Knowledge of industry compliance regulations

Our Client a Global tech firm is seeking a Senior IT Support Analyst to join their team in Cape town. They offer stability, growth and an excellent working environment.

The Senior IT Support Analyst is responsible for providing support to end-users including 2nd Level Application and Technical Support to clients remotely.

The Desktop Support Technician is responsible for resolving all end-user IT incidents/ requests related to end-user devices and software including ticket management with SLA parameters.

Requirements

Technical Support          

• Provide remote support to Client end-users
• Provide end-user software support for Windows and Apple Mac Operating Systems, MS Office Packages, and business applications.
• Provide VIP support to client’s executive members

Ticket Management      

• Respond to Incidents and Requests assigned via the ITSM Tool
• Ensure Ticket updates are current and end-users informed of progress
• Respond to and resolve incidents within SLA
• Assess, review and resolve assigned calls within stipulated SLA
• Escalate tickets where applicable

Troubleshooting             

• Troubleshoot software and hardware-related incidents and requests remotely.
• Perform application troubleshooting and support as per incidents and requests
• Work with vendors and internal resources to facilitate the resolution of incidents and requests

Client Engagement        

• Communicate effectively with relevant Stakeholders including team members and Management
• Liaise with end users to effectively reach a resolution on incidents and requests
• Keep users informed of priority changes and timing of resolutions
• Follow up with users to confirm that resolutions met requirements before closing the ticket

People Engagement      

• Provide support both at a soft engagement and technical to the Client End Users
• Act as onsite liaison between organization and Client if the need arises.

Qualifications

• Matric
• A+
• MCSE (advantageous)
• AppleMac Certification (advantageous)
• Relevant IT diploma (advantageous)
• ITIL Foundation (advantageous)
• 3 -5 Years within an IT Desktop Support environment
• Driver’s license

Our client a Global Tech firm is seeking 2 Network Engineers to join their team in Cape town. They offer stability, growth, rates, exposure and an excellent working environment.

As a Network Engineer, you'll be responsible for planning and implementing networking solutions across the business. You will support the Cisco network team in delivering reliable connectivity for our staff as well as provide advice on network infrastructure and design.

Requirements

• Build scalable and cost-effective cisco solutions-Leverage networking design principles to mitigate risk and reduce costs.
• Work collaboratively with colleagues to achieve common goals.
• Understand technical details of networking technology, its applications, and its integration with other systems.
• Analyze the organizational environment for new technologies and processes.
• Performs analysis of current and past networks.
• Educates team members on networking technology and principles.
• Responsible for diagnosing and resolving any technical problems and producing solutions within the organization.

Qualifications

• Bachelor’s degree or Diploma in Computer Science or a related field required
• At least 5 years of working experience in the area of Networking, Internet Protocols, and/or Ethernet required.
• Minimum of five years experience in network infrastructure design and implementation.

Our client a Global Tech firm is seeking a Senior .Net Fullstack Developer to join their team in Cape town. They offer stability, growth, rates, exposure and an excellent working environment.

As a Senior .Net Fullstack Developer, you'll be responsible for building and developing solutions using the latest in software development technologies.

Requirements

• Hands-on experience in using C#, AngularJS, and full-stack web development tools; Extensive knowledge of APIs and RESTful services.
• Extensive experience with unit testing, TDD, and code coverage reporting.
• Writes code that helps ensure the company's systems are meeting organizational goals.
• Performs tasks related to software development life cycle and testing.
• Design, code, test and implement APIs and applications in o C# with .NET Framework and .NET Core
• Work with architecture and engineering team members to build POS and store-based systems for the enterprise

Qualifications

• Bachelor’s degree or Diploma in Computer Science or related field required
• Minimum of 5 - 8 years’ software engineering experience building APIs and applications
• Have proven experience developing APIs and web services (Web API, REST)
• Be technically skilled in .NET Framework, .NET Core, C#, Web API, Entity Framework
• Have a good understanding of ASP.NET MVC, Angular, JavaScript, HTML, XML, and XAML
• Experience working with SQL databases and SSRS
• Knowledge of agile development methodologies and test-driven development
• A strong commitment to professional service delivery
• Planning and organizing ability
• Innovative, critical thinking, and problem-solving skills
• The ability to work independently and in a team-oriented, collaborative environment
• Good communication skills, both written and verbal
• Good attention to detail and levels of accuracy

Advantageous:

• Exposure to SOA and microservices design and principles
• Exposure to Azure DevOps and CI/CD concepts

Our Client a Global Tech firm is seeking a Senior Software Applications Development Engineer to join their team in Cape town on a contract basis . They offer stability, growth, competitive rates along and a great working environment.

As a Senior Software Applications Development Engineer, you'll work with the team to develop new software applications. You will be involved in all aspects of software development including designing and developing the code for products as well as working on client-side web application technologies

Requirements

• Expert in programming languages such as .net framework (C#), vb.net, c++, Java, Python, PHP, C++, and other scripting languages
• Maintains high standards for the current state of a software project by adhering to design, coding, testing, and documentation standards.
• Performs technical tasks related to program enhancements, maintenance, and enhancement of existing systems.
• Collaborates with business analysts, project managers, and end-users to understand requirements, architect applications, and build technology.
• Uses coding languages or scripting methodologies to solve a problem with a custom workflow.
• Works with cross-functional teams to implement software features and functionality in a timely manner.
• Technical skills required for 2 applications in the Logistics Systems team;
• ASN-Advanced Shipping Notice System
• .Net (Asp.net 4.6.)
• MS SQL
• WCF services.
• MRS-Merchandise Returns System
• C# MVC (not sure of the version possibly 5) PL SQL (oracle)
• WCF services

Nice to have

• Exposure to Azure DevOps CI/CD pipelines.
• Knowledge of Git.
• C# .net Core is advantageous for future Kafka integrations required on these applications.

Qualifications

• Bachelor’s degree in or Diploma in Computer Science or a related field required
• Five years of experience in software development required.
• Must have 5+ years of experience in software development with a background in large scale systems and/or distributed systems
• Experience working with C#, ASP.NET, or other object-oriented languages.

Requirements:

• API testing experience is must, using Postman/SOAP UI for triggering events.
• Knowledge of SQL for DB querying
• Knowledge of JIRA/Agile Methodology
• Proficient with QC ALM
• Understanding of Test Automation (UFT is preferred)
• A team player
• Exposure to running automation scenarios
• A great communicator and transparent
• Excellent written and verbal communication skills and an ability to work as part of a team
• Someone who has a ‘can do’ attitude
• Someone who has an eye for quality
• Someone who is able to challenge the status quo
• Someone with leadership and professionalism who consistently demonstrate a ‘role model’ behaviour
• Able to engage with people across all levels and has excellent people management skills
• Someone who can simultaneously work on multiple projects
• Able to engage with people across all levels and has excellent people management skills
• Ensure participation in the overall test planning of the product execution path and test estimation
• Ability to create the test plan and ensure alignment to the product objectives
• Ensure the product is delivered within the timelines agreed with the delivery team
• Work closely with test leads, developers, architects, products owner and other stakeholders to meet the expectations of our client
• Build and foster deep relationships with peers, subject matter expert, developers, product owner and other stakeholders though honest communication which align to the Sanlam Reality Values
• Participate in the sprint planning, test estimation and success criteria per story/epic
• Participate in the team backlog grooming
• Facilitate the handover of test deliverables for all phases of testing

Qualifications and Experience:

• ISTQB foundation or equivalent (ISEB). ISEB test practitioner or equivalent or ISTQB advanced level certificate
• 5-6 years in testing role (Both Functional and Technical).  Your functional background must be strong to guide your technical ability
• Proficient in the use of Soap UI (Ready API as well), Jira, HP QC and MS-SQL
• Experience working in the Rewards Programme environment would be a bonus but not essential