Testing every aspect of the existing customer pathways, across multiple channels and platforms, in order to help improve them.
Find, report, and verify issues on assigned projects (Across USSD, SMS, MOBI, APP & WEB channels)
Generate documentation on tools and processes used using Google Suite.
Logging and tracking of defects from submission to resolution using JIRA
Review business requirements with Business Analysts and Product Owners to determine if the requirements are precisely written and testable.
Work closely with developers to identify and isolate defects in products/systems.
Provide support during User Acceptance Testing and Pilot phases in cooperation with other teams.
Manage the Service Desk queries and user requests.
Key Competencies and Qualifications
Formal tertiary qualification will be to your advantage (ISTQB Certified)
Experienced in automation will be to your advantage (Selenium/Jasmine)
4 years testing experience.
Strong analytical and problem-solving skills.
Strong written and verbal communication skills
Detail-oriented, well organized and quick learner who works well in a team.
You should be technically competent and equally comfortable working alone or as part of a team.
Proven experience in qualitative testing
Be flexible in a quick changing and fast paced work environment.
E mail CV to firstname.lastname@example.org