Job Summary
?? Safari & Experiences Manager | Luxury Country Hotel | KwaZulu-Natal ?? ? Zululand, KwaZulu-Natal ? Live-In Position ? Salary: Negotiable Depending on Experience Kendrick Recruitment is currently seeking an experienced and dynamic Safari & Experiences Manager for a luxury country hotel situated in the heart of Zululand. This is an exceptional opportunity for a guest-focused hospitality professional with a passion for safari operations, conservation, community engagement, and delivering unforgettable guest experiences. The successful candidate will play a key role in shaping immersive safari and lifestyle experiences, ensuring operational excellence while maintaining a strong focus on sustainability and authentic guest engagement. ✨ Key Responsibilities: ✔ Oversee safari, boating, and guest experience operations ✔ Manage safari vehicles, boats, equipment, and overall operational readiness ✔ Lead, train, and develop the safari and experiences team ✔ Deliver exceptional guest engagement and guiding experiences ✔ Develop unique safari, conservation, wellness, and cultural experiences ✔ Coordinate sustainability and community engagement initiatives ✔ Build strong relationships with conservation partners and tourism stakeholders ✔ Ensure safety, compliance, and operational standards are consistently met ✔ Assist with budgeting, reporting, forecasting, and operational planning ✔ Collaborate with marketing teams on guest experience content and promotions ? Requirements: ✔ Previous experience in safari, lodge, or experiential tourism management ✔ Strong leadership and team management abilities ✔ Excellent communication and organisational skills ✔ Passion for hospitality, conservation, and guest experience excellence ✔ Experience managing safari vehicles and operational assets ✔ Valid driver’s licence with PDP essential ✔ Ability to work flexible hours, including weekends and public holidays ⭐ Highly Advantageous: ✔ Valid skipper’s licence and boating experience ✔ FGASA qualification or guiding background ✔ Experience managing guest boat experiences ✔ Hospitality management experience in boutique or experiential properties ✔ Knowledge of Zululand reserves and regional tourism offerings ✔ First Aid qualification ? Candidate Profile: This role is ideal for a hands-on and operationally strong leader who thrives in a guest-facing environment. The ideal candidate will be passionate about conservation, responsible tourism, and creating meaningful, memorable guest experiences while leading a high-performing team.