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?? GENERAL MANAGER VACANCY ALERT ?? ? General Manager ? White River ? Luxury Boutique Hotel ? Salary: R30,000 DOE ? Live-in Position ? Role Overview: An exciting opportunity for an experienced and passionate General Manager to lead a luxury boutique hotel in White River. This hands-on leadership role is ideal for a dynamic hospitality professional with strong operational, financial, and guest service expertise who can drive excellence across all areas of the business while delivering exceptional experiences to both local and international guests. ? Key Responsibilities: ? Hotel Operations & Leadership • Oversee the full day-to-day operational management of the hotel • Ensure seamless coordination across all departments • Maintain exceptional standards of service, presentation, and hospitality • Lead and inspire the team to achieve operational excellence ? Revenue, Reservations & Sales • Drive occupancy, revenue growth, and yield management strategies • Oversee reservations systems and booking performance • Manage relationships with agents, travel partners, and key stakeholders • Identify opportunities to grow revenue and guest satisfaction ? Financial Management & Cost Control • Manage operational budgets and overall financial performance • Monitor costs, expenditure, and departmental profitability • Oversee food and beverage costing and financial controls • Ensure responsible and efficient resource management ⭐ Guest Experience & Service Excellence • Ensure exceptional guest experiences throughout the property • Handle guest feedback, complaints, and service recovery professionally • Maintain high standards across accommodation, dining, and guest services • Foster a warm, personalised hospitality culture ? Team Leadership & Staff Development • Lead, motivate, and develop the hotel team • Manage staff performance, training, and operational standards • Promote a positive and professional working environment • Encourage accountability, teamwork, and service excellence ?️ Property Maintenance & Compliance • Oversee maintenance, property upkeep, and improvement projects • Ensure compliance with legal, health, safety, and operational standards • Maintain the property’s luxury presentation and operational functionality ? Requirements: • Minimum 3–5 years’ experience as a General Manager within luxury hospitality • Strong financial and business management skills • Excellent leadership and staff management ability • Strong understanding of revenue management and reservations systems • Hands-on, proactive, and solutions-driven approach • Passion for guest service excellence and hospitality • Ability to work flexible hours and be available operationally when required • Willingness to live on-site essential ? Package & Benefits: • Live-in accommodation provided • Utilities included • Performance-based incentives at management discretion • Long-term growth opportunity within a luxury hospitality environment ? Personal Attributes: • Strong leadership presence with excellent communication skills • Highly organised and operationally focused • Guest-centric with attention to detail • Adaptable, professional, and driven • Passionate about hospitality and team development ? For more details on this role and to apply, contact me today! Please note that only suitable candidates meeting the requirements of the position will be contacted.
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