Job Summary
SENIOR FRONT OF HOUSE MANAGER · Upscale Dining Iconic Stellenbosch Wine Estate We have a dynamic opportunity for a seasoned Front of House Manager on an iconic, upscale Wine Estate in Stellenbosch. We are looking for an seasoned Front of House Manager with at least 4-5 years senior Front of House or F&B Management role within a hotel, wine estate, fine dining or similar hospitality environment. Strong working knowledge of restaurant & events operations, including private dining and function management. The Role: The role is responsible for the overall management and seamless delivery of the guest-facing experience across all front-of-house areas, including the restaurant, bar, events or host functions. This role requires a confident and experienced leader who can set standards, develop people, and drive both guest satisfaction and commercial performance. Working closely with the General Manager, Head Chef, and relevant department heads, the role plays a pivotal role in shaping the guest journey from arrival to departure. Experience & Qualification: · Grade 12 essential · Diploma / Degree in Hospitality Management preferred · Wine qualification (WSET Level 2 or higher) advantageous · Minimum 4-5 years' experience in a senior front-of-house or food and beverage management role within a hotel, wine estate, fine dining, or comparable hospitality environment · Proven track record of leading and developing multi-functional service teams · Demonstrated experience managing revenue performance and operational budgets · Strong working knowledge of restaurant and events operations, including private dining and function management · Solid understanding of South African labour legislation, including the Basic Conditions of Employment Act and the Labour Relations Act. · Proficiency in restaurant POS systems and reservations management platforms Core Accountabilities: · Guest Experience and Service Standards · Operational Leadership & Management · People Management & Team Development · Events & Functions · Menu, Product & Wine Knowledge · Health, Safety & Compliance EMAIL your CV and Motivation to Zelda Oelofse-Cornthwaite PICK ME RECRUITMENT More Vacancies: Apply Below