Job Summary
A global high-tech company is looking for an experienced Sales Manager based in Stellenbosch, WC to lead the South African-based "Sales Hub." his pivotal role involves dual responsibility: managing a global e-commerce sales team that services North America, Europe, and the UK, while simultaneously spearheading direct sales and strategic partnerships within the South African market.
As the primary liaison between our South African operations and our US Headquarters, you will ensure seamless communication, operational excellence, and aggressive growth in the local golf technology sector.
Key Responsibilities
1. Global Sales Hub Management
● Team Leadership: Manage a team of Sales Representatives working across early, late, and graveyard shifts.
● Performance Tracking: Monitor live chats, emails, and calls regarding product inquiries, order tracking, and technical sales support.
● Scheduling: Ensure proper coverage to meet the needs of our global markets (from 8 am SAST to 5 pm PST).
● Quality Control: Maintain the highest standard of product knowledge and customer service across all e-commerce platforms.
2. South African Market Development
● Direct Sales: Drive revenue growth for FlightScope products within South Africa.
● Channel Management: Manage and expand our network of resellers and affiliates.
● Partnerships: Manage key partnerships such as PGA of South Africa and the Sunshine Tour.
● Field Marketing: Oversee on-site demonstrations and represent FlightScope at major golf tournaments and industry events.
3. HQ Liaison & Reporting
● Strategic Alignment: Coordinate directly with the COO in USA to align local efforts with global marketing and sales goals.
● Reporting: Provide weekly insights into sales performance, market trends, and team productivity
4. Sales Strategy & Market Expansion
● Target Audience Identification: Proactively identify and engage with new customers, including golf instructors, club fitters, and driving range facilities for integration.
● Needs Assessment: Conduct thorough consultations to identify unique customer requirements and tailor solutions accordingly.
● Promotions: Work with COO and VP of Marketing to plan Shopify promotions, including the creation and performance tracking of promotional codes.
5. Sales Operations & CRM Management
● CRM: Maintain records within the CRM.
● Lead Management: Execute immediate follow-ups and maintain high engagement levels throughout the sales cycle.
● Objection Handling: Confidently address customer concerns and objections.
6. Technical Expertise & Post-Sale Support
● Data Proficiency: Maintain a strong understanding of analytical golf data to provide expert insights to clients.
● Account Management: Provide post-sale support and foster continuous relationship building to ensure long-term customer retention.
● Product Evolution: Assist in the testing, validation, and approval phases of new hardware and software releases.
Requirements
● Qualifications: Bachelor’s degree in Business, Sales, Marketing, Commerce, or a
related field preferred.
Equivalent industry experience will be considered where formal qualifications
are not present.
● Experience: 5+ years in Sales Management, preferably within the golf, sports
tech, or luxury hardware industries.
● Communication: Exceptional verbal and written English skills.
● Flexibility: Ability to work South African office hours, with two days per week requiring an afternoon/evening shift to overlap with the US Eastern Time Zone.
● Technical Aptitude: Deep understanding of (or ability to quickly learn) launch monitor technology and data-driven golf performance.
● Network: Existing relationships within the South African golf industry is a significant advantage
Working Hours
● Standard South African business hours.
● Requirement: Two days per week (e.g., Tuesday/Thursday), the candidate must work a shifted schedule (e.g., 12 pm – 9 pm SAST) to allow for direct overlap and collaboration with the Florida-based COO and US team.
Apply for this role today, contact Gaby Turner at gaby.turner@hireresolve.us or on Linkedin
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: it careers@hireresolve.us
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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