Job Summary
Duty Manager | Luxury Guest Property | Stellenbosch ? Live-Out | Salary: R20,000 – R25,000 (DOE) Kendrick Recruitment is seeking an experienced and service-driven Duty Manager for a luxury guest property in Stellenbosch. This role is ideal for a confident hospitality professional who thrives in a guest-focused environment and is passionate about delivering exceptional service standards ✨ Requirements: • Minimum 3–5 years’ experience in a duty management or supervisory role • Previous experience in a luxury hotel, guesthouse, or boutique property • Strong leadership and organisational skills • Excellent communication and interpersonal abilities • Professional appearance and guest-service mindset • Ability to work flexible shifts, weekends, and public holidays • Strong problem-solving and decision-making skills Key Responsibilities: • Oversee daily property operations and ensure smooth service delivery • Manage guest check-ins, check-outs, and overall guest experience • Handle guest queries, complaints, and special requests professionally • Supervise and support front-of-house and operational teams • Ensure compliance with service, hygiene, and safety standards • Assist with staff scheduling, training, and performance management • Monitor operational procedures and reporting • Support management with administrative duties Package: • Salary: R20,000 – R25,000 (depending on experience) • Live-out position • Opportunity to work in a professional, guest-focused luxury environment To apply for the Duty Manager position, please submit your CV, reference letters, and a recent head & shoulders photo Please note: Due to the high volume of applications, only candidates who meet the listed requirements will be contacted. If you do not receive a response within 7 working days, kindly consider your application unsuccessful.