Job Summary
HOSPITALITY MANAGERLuxury Private Game Reserve | Eastern Cape
Kendrick Recruitment is currently searching for a polished, experienced and highly guest-focused Hospitality Manager for a world-renowned luxury private game reserve in the Eastern Cape. The property is recognised for its exceptional guiding, understated elegance and immersive safari experiences.
This intimate, high-end reserve hosts discerning local and international guests across multiple lodge and exclusive-use villa settings. The successful candidate will be a natural host, a confident leader and someone who takes genuine pride in delivering an exceptional guest journey.
Position: Live-in (accommodation and meals provided)
Minimum Requirements
• Minimum 3–5 years’ hospitality management experience within a luxury lodge environment
• Relevant hospitality qualification advantageous
• Proven ability to lead, train and develop a guest-facing team
• Strong food and beverage knowledge and hosting skills
• Experience with reservations, guest administration and lodge management systems
• Sound understanding of financial controls and stock management
• Excellent English communication skills; additional languages advantageous
• Valid South African driver’s licence
• Comfortable living and working in a remote bush environment
• Stable work history with excellent, contactable references
Key Responsibilities
• Oversee daily hospitality operations across the lodge
• Lead, train and develop the front-of-house and hosting team
• Ensure a seamless, personalised and consistently exceptional guest experience
• Manage guest preferences, special requests and service recovery professionally
• Coordinate dining experiences, special events and bush dining with the kitchen team
• Assist with stock control, ordering and cost management
• Maintain luxury service standards across all guest touchpoints
• Liaise with guides, management and support teams to ensure smooth operations
• Host agents, VIP guests and media visits as required
Package
• Market-related salary
• Live-in accommodation and meals provided
Interested candidates are invited to apply with an updated CV, contactable references and a recent head and shoulders photograph.
Should no feedback be received within 7 working days, applicants should consider their application unsuccessful.
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