This is a remote position.

• Act as the first point of contact for inbound technical sales enquiries, responding promptly and professionally.
  
• Understand client requirements through active listening, needs analysis, and technical discussion, and recommend appropriate services and products.
  
• Provide expert technical support throughout the sales process, offering insights into product performance, testing methodologies, and acoustic solutions.
  

• Prepare accurate, technically robust quotations and specifications for acoustic panelling products, consultancy services, and testing/design work.
  
• Develop high-quality sales proposals, tender submissions, and supporting documentation that clearly communicate scope, value, and technical compliance.
  
• Liaise with internal technical and design teams to ensure all proposals are viable, costed appropriately, and technically sound.
  

• Support proactive business development through follow-up of inbound leads, participation in targeted outreach campaigns, and engagement with prospective clients.
  
• Identify and qualify new opportunities within existing accounts and across target sectors.
  
• Collaborate with marketing and senior leadership to refine sales strategies and contribute to pipeline growth.
  

• Build and maintain strong, professional client relationships based on trust, technical credibility, and timely delivery.
  
• Act as a trusted advisor to clients, articulating the benefits of proposed acoustic solutions and supporting decision-making.
  
• Coordinate regular follow-up and communication to ensure customer satisfaction and repeat business.
  

• Support financial administration related to sales, including basic bookkeeping, invoicing, and payment recording.
  
• Track outstanding invoices and follow up with clients to chase payments in a professional and timely manner.
  
• Liaise with internal teams and external accountants to ensure billing and financial records are accurate and up to date.
  
• Provide cover for other sales team members during periods of annual leave, including managing enquiries, emails, and associated admin tasks to maintain continuity of service.
  

Requirements

• Degree-qualified in Acoustics, Engineering, Physics, Building Services, or a related discipline.
  
• Postgraduate qualification in acoustics or noise & vibration and/or professional membership (e.g. IOA) is desirable but not essential.
  

• Solid understanding of acoustic principles and their application to consultancy, testing, design, and product-based solutions.
  
• Familiarity with acoustic products such as sound absorption panels, barriers, and finishes, including performance criteria and relevant standards.
  
• Ability to interpret and produce technical specifications and supporting documentation.
  

• Experience in a technical sales, sales engineering, or client-facing consultancy role within acoustics, construction, or a related engineering sector.
  
• Confident managing enquiries, preparing quotations, and developing technically and commercially sound proposals.
  
• Good commercial awareness, including pricing and margin considerations.
  

• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to a range of stakeholders.
  
• Professional and responsive approach to client relationship management.
  

• Proactive attitude to business development, lead follow-up, and supporting marketing initiatives.
  
• Well organised, detail-focused, and comfortable using CRM systems and Microsoft Office tools.
  

• Self-motivated, adaptable, and able to work independently or as part of a multidisciplinary team.
  
• Practical, solutions-focused mindset with a desire to develop both technical and commercial skills.
  
• Fluent English (written and spoken).
  
• Ability to work remotely with own work-from-home setup.