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Job Summary
Reservationist / Back-Up Therapist | Luxury Hotel | Cape TownSalary: Negotiable DOE
Kendrick Recruitment is seeking a dynamic and versatile Reservationist / Back-Up Therapist for a luxury hotel in Cape Town. This role is ideal for a well-rounded candidate who is passionate about guest service, highly organised, and able to support both reservations and spa operations when required.
Manage reservation enquiries via phone, email, and booking platforms with professionalism
Handle bookings from enquiry through to confirmation, ensuring accuracy at all times
Provide exceptional guest service and maintain strong client relationships
Step in as a back-up therapist when required, delivering high-quality treatments
Coordinate schedules and assist with spa bookings and availability
Maintain accurate records and assist with administrative duties
Support overall hotel operations to ensure a seamless guest experience
Requirements:
Relevant spa or beauty therapy qualification
Previous experience in reservations and spa environment preferred
Computer literate with knowledge of booking systems
Excellent communication and interpersonal skills
Professional, well-presented, and guest-focused
Flexible and adaptable with the ability to multitask
Package & Benefits:
Salary negotiable based on experience
Opportunity to work within a luxury hotel environment in Cape Town
For more details on this role and to apply, contact us today!
Kendrick Recruitment
Recruiter
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