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Sous Chef – Production (Ice Cream) Location: Woodstock Type: Full-time | Production & Operations Reports to: Production Manager Hours: ±45 hours per week (Day shift, Mon–Fri / occasional Sat) Own transport preferable The Role Our client is looking for a hands-on Sous Chef (Production) to help drive the daily rhythm of a high-volume ice cream production kitchen. This is not a restaurant service role. It’s about precision; consistency, and calm leadership in a production environment where detail matters and standards don’t slip — especially during peak summer demand. As second-in-command, you’ll support the Production Manager by keeping production flowing, people aligned, and quality uncompromised. What You’ll Be Doing Executing daily and weekly ice cream production plans Overseeing batching, prep, churning, freezing, and storage Keeping workflow efficient and adjusting sequencing when needed Ensuring every batch meets quality, consistency, and food-safety standards Maintaining a clean, compliant production environment Leading the Team Supporting supervision of the production team Reinforcing SOPs and kitchen protocols Coaching junior team members on the floor Flagging issues early and helping solve them practically Quality & Consistency Following recipes, measurements, labelling, and stock rotation precisely Identifying wastage or inefficiencies and helping improve processes Ensuring consistency across every production run What We’re Looking For Experience in pastry, dessert, or ice cream production Previous senior kitchen or supervisory experience Comfortable working in a structured, process-driven environment Detail-focused; reliable, and steady under pressure Physically able to manage long production shifts and lift up to ±20kg When It Counts Available for additional hours when production demands increase Comfortable working peak season (mid-December to mid-January) Why This Role Long-term; stable position in a growing production operation Hands-on leadership role with real responsibility Opportunity to shape consistency, standards, and team culture If you thrive in production kitchens where precision matters and standards are non-negotiable, this role is for you.
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