Job Summary
A South African company that provides specialized operational support, technology platforms, and business process outsourcing (BPO) to insurers, brokers, automotive manufacturers, and fleet managers, is seeking a Cloud Infrastructure Engineer who will ensure the seamless operation, optimization, and security of Microsoft Azure and M365 platforms.Responsibilities:
Operations & Support: Manage day-to-day Azure/M365 platform health; act as a Tier 3 escalation point for the Global Service Desk.
Incident & Problem Management: Lead major incident responses, perform root-cause analysis, and implement long-term fixes.
Engineering & Design: Act as a Subject Matter Expert (SME) to design and deploy secure, scalable cloud infrastructure for global projects.
Security & Compliance: Enforce security hardening (CIS baselines), manage identity controls (PIM/RBAC), and remediate vulnerabilities.
Monitoring & Reliability: Utilize SRE principles and Azure Monitor/Log Analytics to ensure high availability and proactive capacity planning.
Maintenance: Oversee automated patching, certificate lifecycles, and lifecycle management via Azure Update Manager.
Essential: National Diploma in IT (NQF Level 6) or equivalent; Microsoft Azure/M365 Certifications.
Preferred: Microsoft Certified: Azure Administrator Associate (AZ-104).
5+ years in IT, preferably within Financial Services or Insurance.
3+ years of hands-on Azure/Hybrid Cloud engineering.
Process Mastery: Proven experience with ITIL processes (Change, Incident, Problem, Request).
Communication: Ability to translate complex technical concepts for non-technical stakeholders.
Environment: Experience working in large, matrixed organizations and distributed global teams.
Technical Skills
Cloud Infrastructure: Expert-level Azure governance (Policy, RBAC, Subscriptions) and Infrastructure as Code (Terraform, Bicep, ARM).
Automation: Advanced PowerShell scripting and Azure Automation Runbooks (Hybrid Workers).
M365 & Security: Deep knowledge of Exchange Online, Entra ID (Conditional Access/MFA), and Microsoft Purview (DLP, eDiscovery).
Governance: Power Platform administration (DLP, environment controls) and cost management/optimization.
Networking: Proficiency in VNets, NSGs, Firewalls, Private Endpoints, and routing.
Observability: Hands-on experience with Log Analytics, Azure Monitor, and Grafana.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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