Job Summary
a technology platform that provides consumer service management and rating solutions is seeking an ideal Network & IT Support Field Technician to join their team in Cape Town.Responsibilities:
Install and maintain Service Systems equipment at customer sites.
Establish and maintain support call cycles.
Troubleshoot and resolve on-site technical problems, maintaining constant communication with the back office for support.
Submit complete records and paperwork for all installations and site visits.
Develop relationships with our regional customer base.
Valid, unendorsed South African driver's license and own reliable transport.
Clear criminal record and valid passport.
Willingness to travel extensively across the Western Cape, Eastern Cape, and Northern Cape for up to two weeks at a time.
Note: Travel may extend to other provinces and Southern African countries (e.g., Mozambique, Eswatini, Lesotho) when required.
Technical acumen in computer support and IoT network maintenance/support.
Proficiency in Google Workspace and call-out/site visit inspection software for reporting.
Ability to work unsupervised and with a high degree of honesty, reliability, and accountability.
Excellent communication skills and a strong customer-facing attitude.
Willingness to work extra time when necessary.
Benefits:
- Competitive salary based on experience (salary can potentially be more based on experience/skills)
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to itcareers@hireresolve.za.com
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.
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