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Restaurant General Manager / Operations Manager - Upmarket Restaurant In Fourways
HotelJobs Tuesday, 03 November 2026Job Summary
ProStaffSelect are in search of a SENIOR GENERAL MANAGER / OPERATIONS MANAGER to take on full operational and financial responsibilities for this busy premium outlet. The ideal Candidate: A comfortable, confident hands-on operator who is decisive, guest-focused, proactive and an excellent communicator. A general manager who is equally at ease leading a busy team as they are presenting month-end figures & reports and presenting innovative improvements to company directors. REQUIREMENTS: × At least 7 - 10 years senior management experience within Top Rated Restaurants. × Strong leadership, financial literacy, problem-solving, and communication abilities. × Proven success in running a high-volume full-service restaurant operation. × Highly proficient in Point of Sale and Back of House software as well as Excel, Word, Office and Management Reporting. × Strong ability to interpret P&L statements and manage margins, food and beverage costs, payroll and budgets × Demonstrated leadership of sizeable teams, including recruitment, training and performance management × Working knowledge of South African labour practices and restaurant food safety requirements. × Ability to work operational trading hours, including evenings, weekends and public holidays when required. × Excellent people skills, resourceful thinker & hands-on operator. × Accomplished in controlling profitability, beverage stocks, wastage & overall staff performance KEY RESPONSIBILITIES Financial and commercial performance × Own the restaurant profit and loss (P&L) performance, budgets, forecasts and action plans. × Achieve agreed revenue, operating profit and gross-profit targets; drive sustainable sales growth. × Control food and beverage costs, stock losses, waste, labour expenditure and other operating costs. × Review POS, sales, inventory and financial reports; provide concise weekly and monthly performance reporting. × Identify underperformance early, quantify its impact and implement measurable corrective action. Restaurant operations and guest experience × Maintain consistently high standards of food quality, service, hygiene, presentation and brand execution. × Oversee restaurant readiness, service delivery, daily controls, equipment and facility upkeep. × Ensure compliance with applicable food safety, health and safety and operational requirements. × Resolve guest concerns promptly and use feedback to strengthen loyalty and repeat visits. People and leadership × Recruit, train, coach and lead the restaurant management team and broader workforce. × Manage rosters, productivity, performance reviews, discipline and succession planning. × Create a positive, accountable culture with clear standards and measurable results. Business development × Execute promotions, local marketing initiatives and sales opportunities to grow covers and average spend. × Monitor trading patterns and recommend practical improvements to revenue and profitability.
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