Job Summary
Human Resources Business Partner | Luxury Lodge | Thabazimbi Salary: Negotiable DOE | Live-in A luxury lodge in Thabazimbi is seeking an experienced Human Resources Business Partner to lead and support all HR functions on-site. This hands-on role combines emotional intelligence, strategic thinking, and administrative precision, partnering closely with the General Manager and department heads to foster a high-performance, people-first culture while ensuring compliance and operational excellence. Key Responsibilities People Operations & Support Serve as the primary HR contact for day-to-day queries and people matters Partner with the General Manager and HODs to promote a high-performance, inclusive team culture Ensure a consistent, human-centred employee experience across all departments Recruitment & Onboarding Manage end-to-end recruitment processes efficiently and in compliance with legislation Lead structured onboarding programs that align with brand standards and operational needs Performance & Employee Relations Support performance management processes, including KPIs, probation feedback, and appraisals Manage employee relations, disciplinary actions, and grievance procedures Engage with shop stewards or unions as needed, supporting wage negotiations and procedural fairness Coach managers on handling industrial relations matters with legal and emotional intelligence Training & Development Identify skills gaps and coordinate relevant internal and external training interventions Track compliance with employment equity and skills development obligations Support succession planning and development of internal talent pipelines Compliance; Administration & Transactional Delivery Maintain HR records including contracts, performance documentation, and leave registers Prepare payroll input and liaise with central payroll for accurate processing Ensure compliance with BCEA, LRA, EE Act, and company policies Standardise and maintain current documentation, job descriptions, and SOPs Required Skills & Experience Diploma or Degree in HR Management / Industrial Psychology (NQF 6–7) 5+ years’ HR Generalist experience, preferably in hospitality or luxury service environments Strong knowledge of South African labour legislation, including unionised environments Experience with HRIS platforms such as Sage or ESS High emotional intelligence with the ability to handle sensitive matters discreetly and professionally Confident communicator able to coach managers and support organisational change Organised; detail-oriented, and passionate about creating meaningful employee experiences Flexible and adaptable, willing to work evenings or weekends when required This role offers the opportunity to shape culture, support leaders, and deliver a human-centred HR function in a fast-paced, luxury hospitality environment.