+2 more
Clear All Filters
Verified Ad
Rooms Division Manager | Luxury Boutique Hotel & Spa | Kwazulu-Natal Midlands | Ss
HotelJobs Monday, 06 July 2026Job Summary
Now Hiring Rooms Division Manager | Luxury Boutique Hotel & Spa | KwaZulu-Natal Midlands About the Opportunity Kendrick Recruitment is currently seeking an experienced and guest-focused Rooms Division Manager for a luxury boutique hotel and spa located in the beautiful KwaZulu-Natal Midlands. This is an exciting opportunity for a passionate hospitality professional with strong experience in front office operations, housekeeping, guest relations and accommodation management. The Rooms Division Manager will oversee the complete accommodation experience, spanning Front Office & Reception, Reservations, Guest Relations, Concierge, Housekeeping, Laundry & Linen Control, Villa Hosts, Butler & Host Services, Porters, and Night Audit. Key Requirements • Minimum 8 years' experience within the hospitality industry • Minimum 3 years' experience in a Rooms Division leadership role • Strong experience in front office, housekeeping, guest relations and accommodation operations • Previous luxury hotel, boutique hotel, lodge or villa-style accommodation experience highly advantageous • Proven leadership experience managing supervisors and operational teams • Strong guest relations and service recovery abilities • Excellent communication and organisational skills Key Responsibilities • Lead the day-to-day operations of the Rooms Division, driving a culture of excellence throughout all accommodation and guest-facing areas • Ensure all rooms, villas and guest areas are maintained to premium boutique standards, conducting regular inspections • Oversee housekeeping operations and quality control, ensuring linen, laundry and guest amenities are effectively managed • Deliver exceptional guest experiences, monitoring feedback and managing service recovery and complaint resolution • Oversee reception, reservations and guest relations functions, ensuring smooth arrival and departure processes • Lead, mentor and support supervisors and departmental team members, conducting performance management and coaching • Monitor departmental performance and operational efficiency, reporting improvement opportunities to senior management Candidate Profile • Warm, professional and highly guest-focused • Detail-oriented and standards-driven • Hands-on operational leader • Calm and composed under pressure • Strong leadership and team development skills Package • Salary: R30,000 – R40,000 CTC per month, depending on experience • Weekend and public holiday work required Please note that only candidates who meet the minimum requirements will be contacted. Should you not receive a response within seven working days, please consider your application unsuccessful.
HotelJobs
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link