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Property Reservations Executive – Luxury Safari Lodge | Sabi Sands | Ss
HotelJobs Thursday, 19 February 2026 1Job Summary
Property Reservations Executive – Luxury Safari Lodge | Sabi Sands Kendrick Recruitment is seeking a professional, guest-focused Property Reservations Executive for a prestigious luxury safari lodge. This role requires someone who thrives in a dynamic bush environment, enjoys building relationships with guests, and has a sense of fun while delivering exceptional hospitality. Key Responsibilities: • Log and respond to reservations enquiries via phone and email promptly, following agreed turnaround guidelines • Provide accurate and relevant information on room options, availability, packages, and specials • Check accommodation availability for guests’ desired travel dates and confirm bookings • Follow up on provisional reservations and ensure timely communication • Issue invoices, process payments, and send confirmation details to guests • Book flights and road transfers for guests as required • Support guests with amendments or cancellations, resolving booking issues efficiently • Coordinate with lodge operations to manage cancellations, delays, or overbookings • Ensure all guest requests (excursions, spa treatments, special arrangements) are actioned and documented accurately • Maintain guest satisfaction by addressing feedback, concerns, and special requests • Update and maintain guest profiles, including VIP and repeat clients • Greet guests on arrival and host site visits for trade or special functions Requirements & Attributes: • Previous reservations experience in luxury hospitality or safari lodge environment • Excellent communication and administrative skills • Highly organised, detail-oriented, and guest-focused • Professional, well-presented, and proactive • Understanding of bush life with realistic expectations Package & Benefits: - Salary DOE + Benefits
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