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Hospitality and Outdoor – New Vacancy – Night Auditor Luxury Hospitality Group – Green Point – Cape Town A respected Luxury Hospitality Group in Green Point is seeking a professional, guest-focused Night Auditor to join its Front Office team. This opportunity suits a hospitality professional who enjoys guest interaction, values service excellence, and thrives in a luxury hotel environment. Moreover, the role offers the chance to become an integral part of a team committed to delivering exceptional guest experiences at every touchpoint. As the face of the hotel during overnight hours, you will oversee Front Office operations while ensuring guests receive attentive and personalised service. In addition, you will manage arrivals, departures, and guest requests efficiently. Consequently, you will play a key role in maintaining the high standards expected within a luxury hospitality setting. You will also ensure that all overnight procedures are completed accurately and on time. Furthermore, you will support communication between departments to promote seamless operations across the property. As a result, strong organisational skills and attention to detail are essential. The successful candidate will build meaningful guest relationships while confidently handling enquiries and resolving concerns. Likewise, you will create a welcoming atmosphere that enhances the overall guest journey. Therefore, a positive attitude, professional presentation, and genuine passion for hospitality are vital. Previous Front Office experience within a hotel, resort, or luxury hospitality environment will be highly advantageous. Additionally, experience working independently and making sound operational decisions will support success in this role. Above all, the ideal candidate will remain calm under pressure while consistently delivering outstanding service. Job Description & Requirements: • Oversee Front Office operations throughout overnight shifts. • Welcome guests warmly and deliver exceptional service at all times. • Manage late arrivals, early departures, and guest check-ins efficiently. • Respond to guest requests promptly while resolving concerns professionally. • Coordinate with housekeeping and other departments to ensure smooth operations. • Complete overnight procedures and daily system processes accurately. • Prepare detailed handovers for the morning Front Office team. • Maintain accurate guest records, reservations, and operational information. • Uphold luxury hospitality standards throughout every guest interaction. • Monitor guest satisfaction and proactively address service opportunities. • Demonstrate strong communication and interpersonal skills. • Work independently while maintaining a high level of professionalism. • Remain organised, proactive, and solutions-driven at all times. • Be available for night shifts, weekends, and public holidays. Package • Salary: R12 000 - R15 000 • Live-out Start Date : ASAP
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