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Hospitality and Outdoor – New Vacancy - Nebula Reservations Support Agent Luxury Lodge Group – Green Point – Western Cape A leading luxury lodge group in Green Point, Western Cape, is seeking an experienced Reservations Support Agent to join its growing hospitality and tourism team. This reservation opportunity is ideal for a highly organised professional with proven Nebula experience and a strong understanding of reservations administration within a fast-paced hospitality environment. The successful candidate will play a critical support role within the reservations department, ensuring the accurate processing of bookings, amendments, cancellations, and guest information. Working closely with reservations consultants and operational teams, the Reservations Support Agent will contribute to delivering exceptional guest experiences through accurate reservation management and efficient administrative support. This role offers an excellent opportunity to join a respected hospitality group that values professionalism, attention to detail, and service excellence. Candidates should be confident managing multiple tasks simultaneously while maintaining accuracy and efficiency. Previous experience within the hospitality, lodge, hotel, travel, or tourism sector will be highly advantageous. Job Description & Requirements: Reservation Support Duties Provide support to reservations consultants and operational teams Process bookings, amendments, cancellations, and reservation administration accurately Maintain reservation records and ensure all system updates are completed timeously Assist with reporting, reservation coordination, and departmental administration Ensure guest information is captured accurately within the reservation system Support efficient communication between departments to ensure seamless guest experiences Hospitality Requirements Previous reservations experience required Proven Nebula experience essential Strong administration and organisational skills Excellent communication and interpersonal abilities High attention to detail and accuracy Ability to work effectively under pressure in a busy hospitality environment Hospitality; lodge, hotel, or tourism industry experience preferred Package Salary: R25 000 - R30 000 Live out Start Date: Urgent
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