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Hospitality and Outdoor- New Vacancy- Group General Manager/Management Couple Group of Game Lodges- KwaZulu Natal Requirements · A relevant tertiary qualification in either Management or Hospitality (Highly Beneficial) · A minimum of 5 years General Management experience or 3 years Group General Manager experience, Essential. (High End, Luxury Establishments) · International experience highly beneficial · Good financial acumen (English) · Excellent people skills · Hosting and guest interaction · Well experienced in all aspects of the lodge operation: HR, Finance (Budgeting/Forecasting), F&B, FOH, Guest Interaction, Project management, Maintenance, Housekeeping etc. · Computer literate · Valid driver’s license · Regrettably not pet friendly Description (Overview) · Drive community development projects in conjunction with the Wild Impact and provide requisite skills and support to ensure effective effort. · Develop strategic relationships with local stakeholders including governmental organizations, wildlife organisations and communities. · Create and maintain a detailed skills development plan for all staff. · Create an overall strategy and prepare annual business plans for all Lodges for each financial year and then oversee implementation thereof within specified time frames and budgets. · Overall Responsibility for budget creation and management, CAPEX structuring, planning and implementation. · Ensure all group internal financial controls and systems are in place and strictly adhered to. · Overall responsibility for all human resources in the lodge, ensuring all labour relations, leave and medical funds are managed correctly. · Create annual and monthly training plans for all departments and structure external training and exchanges with other lodges/ regions where possible. · Create individualised lodge strategies to enhance guest delight, staff development and welfare, health and safety and associated training programmes. Ensure plan is implemented and managed throughout the year. · Work with Executive chef to ensure menu and food are aligned to lodge quality standards and requisite guest food scores and food budgets are being met and monitored. · Work directly with the Lodge Managers, Assistant Managers, Head Ranger, camp managers and respective Departmental Managers to ensure Lodge and service standards are maintained at all times and ensure costs and budgets are managed and not exceeded in order to meet regional goals. · Daily meeting with the management team and Heads of Department to discuss the daily plan, including arrivals, departures, maintenance, food, special requests, bush banqueting. · Over and above daily hosting of guests ensure you host all Agents, Media and VIP Groups. · Ensure all health and safety compliance standards are met and/or exceeded and that all necessary functions in this regard are realised. · Oversee safety and security of all guests, lodge staff and company assets. · Oversee lodge conservation and sustainability efforts. · Risk Assessment – ensure lodge is risk assessment compliant Package on offer · R Negotiable pm, Gross (Depending on Experience) · Live in and meals · Medical aid and Provident Fund Starting Date: June 2026
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