+2 more
Clear All Filters
Verified Ad
Job Summary
A well-established safari lodge is seeking a dynamic and experienced MANAGEMENT COUPLE to oversee the day-to-day operations of the lodge. The lodge is located in the the beautiful Greater Addo region in the Eastern Cape. This role is ideal for a hands-on, business-minded couple with strong hospitality experience and a passion for delivering exceptional guest experiences while running a sustainable and efficient operation. Core Criteria: Proven experience in lodge or hospitality management, ideally within a safari or remote lodge environment Formal business qualification essential: Business Management / Business Leadership (BML), Commerce, BCom, and/or Hospitality Management Strong financial and administrative understanding, including budgeting, cost control, forecasting, and reporting Excellent leadership, communication, and people-management skills Ability to work independently and make sound operational and commercial decisions High level of professionalism with a guest-centric mindset Candidate Responsibilities: Overall management of lodge operations, ensuring smooth daily functionality Oversight of all departments including front of house, housekeeping, maintenance, guiding, and food & beverage Implementation and maintenance of lodge standards, policies, and procedures Budget management, cost control, stock control, procurement, and reporting Oversight of reservations, billing, and financial reconciliation Strong administrative systems and record keeping Hosting guests and ensuring a high level of personalised service Managing guest feedback, queries, and special requests Upholding service excellence throughout the guest journey Recruitment; training, mentoring, and performance management of staff Staff scheduling, discipline, and motivation Creating a positive, professional team culture Oversight of general maintenance, lodge infrastructure, and vehicles Coordinating preventative maintenance and supplier relationships Strong business acumen with a hands-on leadership style Organised; solution-driven, and detail-oriented Calm under pressure and adaptable to a bush environment Passion for hospitality, conservation, and rural tourism This is a live-in position.
HotelJobs
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link