+2 more
Clear All Filters
Verified Ad
Job Summary
Lodge Manager | Luxury Safari Tours Company | Botswana Salary: Negotiable DOE | Live-in Position Kendrick Recruitment is seeking an experienced and highly professional Lodge Manager for a luxury safari tours company based in Botswana. This is a senior leadership role ideal for a hospitality professional with extensive experience managing high-end safari lodges, delivering exceptional guest experiences, and leading multi-department teams in a five-star environment. The successful candidate will be responsible for the day-to-day operations of the lodge, ensuring that all aspects of the guest experience meet and exceed luxury standards while supporting staff development and operational excellence. Key Responsibilities: • Oversee the daily operations of the lodge, ensuring smooth functioning across all departments • Enhance and innovate guest experiences while maintaining the lodge’s unique character and brand standards • Build and maintain strong relationships with new and repeat guests • Ensure all lodge tasks and action lists are completed within budget • Support Heads of Departments to achieve and exceed guest satisfaction scores • Identify training needs across all departments, implement training plans, and evaluate staff performance • Promote a culture of guest care and personalised guest interaction throughout the lodge • Manage guest delight activities in coordination with management, butlers, guides, housekeepers, and other staff • Assist with monthly planning, including staffing, training, and guest requirements Requirements: • Minimum 5 years’ experience managing a five-star lodge or similar high-end hospitality operation • Previous experience in the service industry with a strong focus on guest interaction and team management • Qualification in Hospitality or Business Management • Excellent command of the English language • Outgoing, warm, and professional personality, confident around affluent guests • Well-presented, honest, diligent, and self-motivated • Ability to work under pressure and meet deadlines • Strong leadership, organisational, and problem-solving skills What is Offered: • Competitive salary, negotiable depending on experience • Live-in accommodation provided • Opportunity to manage a prestigious luxury safari lodge and shape exceptional guest experiences • Exposure to five-star operational management and high-end safari hospitality • Opportunities for career growth and professional development Suitable candidates are invited to submit their CV to apply for this opportunity
HotelJobs
Recruiter
Error!
Success!
You have successfully created your alert.
You will receive an email when a new job matching your criteria is posted.
Please check your email. It looks like you haven't verified your account yet. Here's what you're missing out on:
- Response from employers
- Being able to log in and update your profile
- Apply for more jobs
Didn't receive the link? Resend Verification Link