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?️ Lodge Manager | Luxury Island Lodge | Mozambique ? Kendrick Recruitment is currently seeking an exceptional Lodge Manager for a world-class luxury island lodge based in Mozambique. This is a rare opportunity for an experienced hospitality professional to lead a prestigious remote property renowned for delivering highly personalised guest experiences in an extraordinary island setting. We are looking for a passionate leader who excels in luxury hospitality, team development, guest engagement and operational excellence. ? Package: • Negotiable salary dependent on experience • Live-in position • Accommodation and meals provided ? The Role The successful candidate will be responsible for overseeing all aspects of lodge operations while ensuring an exceptional guest experience at every touchpoint. This role requires a hands-on leader with a genuine passion for hospitality, staff development and service excellence. The focus will be on creating memorable guest journeys, driving operational standards, mentoring department heads and developing a culture of personalised service throughout the lodge. ?️ Key Responsibilities • Lead the day-to-day operations of the lodge, ensuring the highest standards across all departments • Deliver exceptional guest experiences through personalised service and attention to detail • Oversee guest delight initiatives, special occasions and repeat guest programmes • Coordinate seamlessly with front of house, housekeeping, food and beverage and activities teams • Conduct daily quality checks and maintain impeccable presentation standards throughout the property • Develop and implement comprehensive training programmes across all guest-facing departments • Mentor and support department heads, fostering a culture of continuous learning and professional development • Manage budgets, expenditure and operational costs while maintaining exceptional service standards • Assist with financial planning, forecasting and CAPEX management • Lead recruitment, onboarding and performance management processes • Promote sustainability initiatives and support community engagement programmes • Ensure compliance with all health, safety and environmental regulations • Maintain strong relationships with suppliers, stakeholders and local communities ? Requirements • Minimum of 3–5 years' experience as a Lodge Manager or General Manager within a luxury lodge or hotel environment • Previous experience managing a remote property is highly advantageous • Proven success in training, mentoring and developing hospitality teams • Diploma or Degree in Hospitality Management or a related field • Strong operational, financial and people management skills • Exceptional hosting, guest relations and communication abilities • Hands-on management style with excellent attention to detail • Strong organisational and problem-solving skills • Proficient in Microsoft Office and hospitality management systems • Fluent in English; Portuguese would be advantageous • Experience within luxury hospitality environments essential ✨ Personal Attributes • Passionate about luxury hospitality and guest satisfaction • Inspiring and approachable leader • Strong trainer and mentor with a commitment to staff development • Creative, solutions-focused and adaptable • Professional, ethical and highly organised • Comfortable living and working in a remote island environment • Energetic, positive and service-driven ⚠️ Please note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you do not hear from us within 7 working days, please consider your application unsuccessful.
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