Job Summary
Hospitality and Outdoor – New Vacancy – Lodge General Manager 5-star Lodge – Botswana An exceptional opportunity is available for an experienced General Manager to lead a prestigious 5-star luxury lodge in Botswana. This live-in position is ideally suited to a hospitality professional with a strong background in luxury lodge operations, guest experience management, team leadership, and financial oversight. The successful candidate will be responsible for ensuring the highest standards of service delivery while maintaining the lodge's reputation for excellence. Working closely with department heads, the General Manager will oversee daily operations, guest satisfaction initiatives, staff development, budgeting, and strategic planning. This role requires a hands-on leader who is passionate about luxury hospitality, wildlife tourism, and creating memorable guest experiences. Candidates should possess strong leadership capabilities, operational expertise, and a proven track record managing high-end hospitality environments. Expat candidates are welcome to apply. Job Description & Requirements: · Oversee all lodge operations, ensuring exceptional guest experiences and service standards. · Lead, mentor, and develop department heads and operational teams. · Manage financial performance, budgeting, forecasting, and cost control measures. · Maintain compliance with health, safety, and operational policies. · Drive guest satisfaction, reputation management, and service excellence initiatives. · Previous General Manager experience within a luxury lodge, resort, or high-end hospitality environment. · Strong financial acumen, operational management, and leadership skills. · Excellent communication, problem-solving, and relationship management abilities. · Experience within remote luxury hospitality environments will be advantageous. Package · Salary: Market Related · Live-in Position Start Date: ASAP