Kendrick Recruitment is seeking a highly skilled Lead Trails Guide for a luxury lodge in Kruger National Park. This is a senior role within the Safari Department, requiring leadership, extensive guiding experience, and the ability to deliver exceptional guest experiences in a 5-star environment.

Key Responsibilities:

• Assist the Head Guide in managing the Safari Department and act as Head Guide in their absence
  

• Train, mentor, and monitor all field guide functions according to FGASA, Cathseta, and SANParks standards
  

• Conduct guest introductory and safety orientations, guided game drives, bush walks, and interpretive experiences
  

• Deliver informative and engaging guest experiences, including drinks stops and bush dining events
  

• Maintain overall operation and administration of guides, safari experiences, vehicles, equipment, and assets
  

• Contribute to lodge and company social media platforms to promote wildlife and conservation knowledge
  

• Assist with emergency response, including medical incidents, fire, and flood situations
  

• Manage guide scheduling, leave approvals, and staffing to meet lodge demand
  

• Ensure all guides comply with lodge and company standards, taking corrective or disciplinary action as needed
  

• Oversee vehicle and equipment maintenance, including daily safari vehicle checks and cleanliness
  

• Manage rifles, ammunition, and firearms licenses in accordance with regulations
  

• Monitor development and training requirements within the department, delivering training where required
  

• Report conservation matters, maintenance requirements, and guest feedback to management promptly
  

Knowledge & Skills Required:

• FGASA Level 1 Trails Guide certification minimum
  

• ARH and Rifle Proficiency, First Aid Level 1, valid driver’s licence and PDP
  

• Knowledge of property procedures and guiding standards in accordance with FGASA, SANParks, and company protocols
  

• Excellent interpersonal, communication, and emotional intelligence skills
  

• Strong leadership, problem-solving, and organisational skills
  

• Ability to work under pressure and manage multiple responsibilities
  

• Proactive, adaptable, and committed to guest satisfaction
  

Personal Characteristics:

• Confident, outgoing, and warm personality
  

• Professional appearance and demeanour
  

• Honest, diligent, self-motivated, and reliable
  

• High energy with the ability to motivate staff and create memorable guest experiences
  

• Attention to detail and strong sense of urgency
  

• Passionate about wildlife, conservation, and guest delight
  

• Willingness to share knowledge, teach, and inspire others
  

• Strong references and a clean track record are mandatory
  

This role offers a unique opportunity for an experienced trails guide to lead a team in a prestigious safari environment, contributing to outstanding guest experiences and conservation efforts.