Job Summary
Our client, a proudly ICASA-licensed Internet Service Provider (ISP) and Information and Communication Technology (ICT) company, is looking for a dedicated IT Technician to join their innovative team.
If you are passionate about technology, enjoy solving technical challenges and thrive in a fast-paced environment, this role is for you!
Key Responsibilities:
Hardware and software installation: Install, configure and maintain desktops, laptops, printers and software applications
System monitoring and maintenance: Conduct regular audits, updates and patch management to ensure optimal system performance
Network management: Set up and manage networks, including TCP/IP, DNS, DHCP, and VPN configurations
Troubleshooting and support: Provide prompt end-user support remotely or on-site, documenting solutions for future reference
Data security and backups: Implement firewalls, antivirus, intrusion detection and backup / recovery protocols to protect data integrity.
Customer service: Liaise with clients to resolve technical issues efficiently and professionally
Skills and Qualifications:
Microsoft Accreditation and Certification
Solid knowledge and experience in Microsoft Suite, 365, Apps for Business, Azure Etc. VoIP setup and configuration
Proven experience as an ICT / IT Technician or in a similar technical role
Strong diagnostic, problem-solving and organizational skills
Excellent communication and interpersonal abilities
In-depth understanding of computer systems, networks and security principles
Degree or diploma in Computer Science, Engineering, or a related field would be advantageous
Relevant certifications are advantageous: CompTIA A+, MCITP, CCNA
IMPORTANT:
- Applications close 30 March 2026
- If you did not receive feedback within 14 days, your application is unsuccessful
- Please ensure that you use the correct reference when sending your application via email
- Only candidates who meet all our client's minimum requirements will be contacted
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