Duties & Responsibilities

KEY RESPONSIBILITIES

IT Governance & Compliance

• Develop and maintain IT governance frameworks and policies.

• Manage IT audits and track findings through to resolution.

• Maintain the IT risk register.

• Ensure POPIA and information security compliance.

• Maintain IT asset, software and licence registers.

• Report IT governance matters to Executive Management.

Digital Transformation

• Develop and implement the digital transformation roadmap.

• Identify opportunities for automation and optimisation.

• Lead digital initiatives across the business.

• Evaluate new technologies and identify opportunities to align technology with business strategy.

ALICE / LIMS Systems Ownership

• Lead the ALICE and future LIMS implementations.

• Manage data migration, integration and UAT.

• Coordinate vendors and project timelines.

• Ensure user adoption and successful system deployment.

• Manage future system enhancements.

Software Development Governance

• Manage internal software development activities.

• Review code, architecture and database changes.

• Approve software releases prior to deployment.

• Ensure appropriate source control, testing and documentation.

• Oversee SDLC and change management processes.

Cybersecurity Management

• Lead the Cyber Security Improvement Programme.

• Implement and manage MFA.

• Coordinate vulnerability assessments.

• Manage endpoint protection and monitoring.

• Ensure compliance with the Bidvest Cyber Security Framework.

• Coordinate cybersecurity awareness training and incident response.

Business Continuity & Disaster Recovery

• Manage SQL Server databases.

• Oversee backups, recovery and performance.

• Maintain disaster recovery and business continuity plans.

• Conduct technical backup and recovery testing.

• Reduce key-person dependency through knowledge transfer.

Data & IT Service Governance

• Manage data governance and information security requirements.

• Oversee vendor and service provider performance.

• Manage relationships with software vendors and implementation partners.

• Ensure technical quality assurance across IT projects and systems.

Desired Experience & Qualification

MINIMUM QUALIFICATIONS & EXPERIENCE

Qualification:

• Degree in Computer Science, Information Technology, Information Systems or Software Engineering.

Experience:

• Minimum 7 years' relevant IT experience.

• Minimum 3 years' experience in a leadership or management role.

• Experience in software development environments.

• Experience working with SQL Server.

• Experience in IT governance, cybersecurity and project management.

• Experience managing third-party service providers.

ESSENTIAL TECHNICAL SKILLS

• SQL Server

• Database Administration

• Systems Analysis

• Software Development Lifecycle (SDLC)

• Source Control / Git

• Change Management

• API Integrations

• Microsoft Server Environment

• Cybersecurity Principles

Advantageous:

• VB.NET

• C#

• Microsoft Azure

• Power Platform

• LIMS Platforms

• Laboratory Information Systems

• Environmental Monitoring Systems

PROFESSIONAL CERTIFICATIONS – ADVANTAGEOUS

• ITIL Foundation

• COBIT Foundation

• PMP / Prince2

• ISO 27001

• CISA

• Microsoft Certifications

KEY COMPETENCIES

The successful candidate should demonstrate:

• Strong IT governance and compliance knowledge

• Strategic and analytical thinking

• Leadership and people-management skills

• Strong project and vendor management abilities

• Cybersecurity awareness

• Digital transformation capability

• Strong problem-solving skills

• Excellent communication and stakeholder-management skills

• Ability to manage multiple systems and projects simultaneously

• Strong understanding of business continuity and disaster recovery

SUCCESS MEASURES

Success in the role will be measured through:

• Successful implementation of ALICE and digital transformation initiatives.

• Closure of IT audit findings.

• Improved cybersecurity maturity.

• Successful annual disaster recovery testing.

• Improved system availability and achievement of reliability targets.

• Reduced key-person dependency through effective knowledge transfer.

• Successful completion of technical documentation.

• Effective management of system changes and software releases.

Package & Remuneration

R700,000 – R900,000 CTC per annum, depending on qualifications and experience