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Job Summary
Hospitality Hire is recruiting a Housekeeping Manager or Senior Housekeeping Supervisor to join our clients team on a 6-month contract with immediate effect . We need someone who understands the pace and standards of a busy 4-star or 5-star hotel, has experience working with a high volume of rooms, and can confidently lead and support a busy housekeeping operation. Candidates must be available to start immediately. If you are hands-on, highly organised, passionate about hotel cleanliness and presentation, and comfortable leading a large housekeeping team in a demanding environment, this opportunity could be for you. Minimum Requirements Matric Certificate (Grade 12) - Hospitality or Housekeeping qualification advantageous - Proven experience as a Housekeeping Manager, Assistant Housekeeping Manager, Executive Housekeeper, or Senior Housekeeping Supervisor - Strong working experience within a 4-star or 5-star hotel environment essential - Previous experience managing or supervising housekeeping operations in a high-volume hotel with a large number of rooms essential - Strong knowledge of hotel housekeeping standards, room inspections, cleaning procedures, and SOPs - Proven experience supervising and motivating housekeeping teams - Experience with staff rostering, daily room allocations, productivity, and operational planning - Strong attention to detail and the ability to maintain consistently high standards - Good computer literacy and administrative skills - Excellent communication, leadership, and problem-solving abilities - Ability to work under pressure in a fast-paced hotel environment - Ability to work shifts, weekends, and public holidays - Professional grooming and presentation - Must be available to start immediately - Must be available for the full 6-month contract period - CV must be fully updated prior to submission What You’ll Be Doing Leading and supervising daily hotel housekeeping operations - Ensuring guest rooms, public areas, and back-of-house areas consistently meet hotel cleanliness and presentation standards - Managing housekeeping operations across a high volume of occupied and departing rooms - Conducting regular room inspections and ensuring rooms are released according to required standards - Allocating daily duties and monitoring room attendant productivity and performance - Coordinating room priorities, arrivals, departures, VIP rooms, and special guest requirements - Managing staff rosters, attendance, daily briefings, and operational requirements - Coaching, guiding, and supporting housekeeping team members to maintain consistent standards - Identifying maintenance issues and ensuring these are reported and followed up promptly - Monitoring linen, amenities, guest supplies, and housekeeping stock levels - Ensuring housekeeping SOPs, hygiene standards, health and safety requirements, and hotel procedures are followed - Handling guest-related housekeeping concerns professionally and efficiently - Working closely with Front Office, Maintenance, Laundry, and other hotel departments to ensure rooms are ready on time - Supporting management with housekeeping administration, reporting, and operational planning - Maintaining exceptional attention to detail while ensuring the department operates efficiently during high occupancy periods - Leading by example and supporting the team wherever needed to ensure a consistently exceptional guest experience
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