Job Summary
Housekeeping Manager | Luxury Wine Estate | Franschhoek, Western Cape Kendrick Recruitment is currently seeking an experienced and detail-oriented Housekeeping Manager for a prestigious luxury wine estate located in Franschhoek. This is an exciting opportunity for a hospitality professional with a passion for excellence, strong leadership abilities and a commitment to delivering exceptional guest experiences through the highest housekeeping standards. The successful candidate will oversee all housekeeping operations, ensuring that guest accommodation, public areas and back-of-house spaces consistently reflect the quality and luxury associated with the estate. Salary: R26,000 – R29,000 Depending on Experience Position: Live-out Key Responsibilities • Oversee the daily operations of the housekeeping department and ensure smooth departmental functionality. • Ensure all guest rooms, suites, public areas and back-of-house spaces are maintained to impeccable luxury standards. • Lead, train, motivate and supervise the housekeeping team to ensure high levels of performance and productivity. • Conduct regular room and facility inspections to ensure quality assurance and attention to detail. • Manage housekeeping schedules, staff rosters, attendance and leave planning. • Monitor housekeeping inventory, linen control, cleaning supplies and departmental stock levels. • Ensure efficient stock ordering and cost control within departmental budgets. • Work closely with Front Office, Maintenance and Food & Beverage departments to ensure seamless guest experiences. • Handle guest requests and resolve housekeeping-related concerns promptly and professionally. • Implement and maintain health, safety and hygiene standards in accordance with company policies and industry regulations. • Develop and maintain housekeeping procedures and standards to drive operational excellence. Requirements • Previous experience as a Housekeeping Manager or Senior Housekeeping Supervisor within a luxury hotel, lodge, guesthouse or wine estate environment. • Strong leadership and people management skills with the ability to inspire and develop a team. • Exceptional attention to detail and a passion for maintaining world-class standards. • Excellent organisational and time-management abilities. • Strong communication and interpersonal skills. • Sound knowledge of housekeeping procedures, stock control, inventory management and staff supervision. • Ability to work effectively in a fast-paced hospitality environment. • Professional, proactive and solution-driven approach to daily operations. • Computer literacy and administrative competence. • A hands-on management style and commitment to delivering exceptional guest satisfaction. Package • Salary: R26,000 – R29,000 Depending on Experience. • Live-out position. • Opportunity to join a renowned luxury wine estate in the heart of Franschhoek. • Work within a professional hospitality environment committed to excellence and guest satisfaction. This position would suit a dedicated hospitality professional who takes pride in creating immaculate environments, leading successful teams and delivering exceptional service standards.