Job Summary
? Assistant Lodge Manager | 5‑Star Luxury Lodge | Zululand, KZN ? Kendrick Recruitment is currently seeking a dynamic and personable Assistant Lodge Manager to join a small 5‑star team in Zululand, KwaZulu‑Natal. This is an excellent opportunity for a hospitality professional to gain hands‑on management experience across all aspects of lodge operations while delivering exceptional guest service. ? Package & Benefits Salary: R13,000 – R15,000 DOE ? Location: Zululand, KZN (candidates with roots/ties to the region preferred) ? Accommodation: Small flat with private room and bathroom, meals while on duty ? Schedule: Approx. 3 weeks on / 1 week off ? Leave: 6 days off per month + 1 day in lieu of public holidays worked, 16 days annual leave ? Key Responsibilities Oversee all daily tasks surrounding guest experience, administration, camp management, and team leadership Host guests, manage check‑ins/check‑outs, liaise with reservations, and communicate guest preferences to the team Serve meals and drinks, facilitate game drives and external activities Manage daily stock, guest documentation, invoicing, and reservations system updates Conduct room and camp checks, identify maintenance issues, and ensure lodge readiness Lead morning meetings, enforce codes of conduct, train staff, assign duties/shifts, and manage discipline Create and maintain guest service SOPs across housekeeping, bar, aesthetics, and guest delights Train and monitor five‑star service standards in food & beverage departments Support HR functions including disciplinary hearings, warnings, and staff conduct in coordination with owners and operations manager Stand in for Lodge Manager during days off ✅ Minimum Requirements Hospitality Degree or equivalent qualification Minimum 2 years’ entry‑level management experience (ideally in a 5‑star environment) Fluent English; strong, friendly personality able to host guests and command respect Strong administration skills and organisational ability Prior management experience and maturity to act as Lodge Manager when required ✨ This is a fantastic opportunity for a younger hospitality professional to gain comprehensive lodge management experience in a five‑star environment, balancing guest delight with operational leadership. ?