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Head Of Guest Services, Planning And Events | Luxury Island Resort | Caribbean | Lb
HotelJobs Monday, 13 April 2026 1Job Summary
Head of Guest Services, Planning and Events | Luxury Island Resort | Caribbean Salary: Negotiable DOE | Live-in Position Kendrick Recruitment is seeking an experienced and highly professional Head of Guest Services, Planning and Events for a luxury island resort in the Caribbean. This is an exciting leadership opportunity for a hospitality professional with a passion for delivering exceptional guest experiences, managing high-profile events, and ensuring seamless resort operations in a luxury setting. The successful candidate will oversee guest services, planning, and events, ensuring every interaction exceeds expectations and reflects the resort’s reputation for excellence. Key Responsibilities: • Lead and manage the Guest Services, Planning, and Events teams • Ensure exceptional service delivery across all guest touchpoints • Oversee the planning, execution, and management of resort events, weddings, and private functions • Develop and implement guest service standards and training programmes • Manage budgets, resources, and logistics for events and guest services • Work closely with other resort departments to ensure smooth operations and guest satisfaction • Maintain high standards of communication, organisation, and operational efficiency • Act as a point of contact for VIP and high-profile guests, ensuring personalised experiences Requirements: • Proven experience in guest services, events, or resort management within a luxury hospitality environment • Strong leadership and team management skills • Excellent organisational, planning, and communication abilities • Ability to manage multiple priorities in a fast-paced environment • Experience with event planning and execution at a high-end level • Professional, proactive, and guest-focused approach • Comfortable living and working on a remote island setting What is Offered: • Competitive salary, negotiable depending on experience • Live-in accommodation provided • Opportunity to work in a world-class luxury island resort • Exposure to high-profile guest experiences and premium events • Career growth and professional development opportunities Suitable candidates are invited to submit their CV to apply for this opportunity.
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